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"Always great"

"Friendly staff, clean room"

"Major reburbishment has taken place. Room was in immaculate condition. Space well thought out. Staff were professional and friendly. Extensive quality breakfast."

"Idealy situated on the seafront and a 2 min walk from the Laines and 5 min from the city centre. I would have scored higher overall but there were a couple slight issues that brought the score down. A large area of the ground floor was cordened off due to refurbishmen. This meant breafast had to be taken in one of the conference/ ball rooms which was tired and in need of refurbishment itself. Where the hotel is an old building there is a labyrinth of corridors and stairs to navigate to find your room. Despite these small negatives the staff were absolutely brilliant, they couldnt have been more frindky and professional. I would definitely recommend staying. Especially in the warmer months when they open up the alfesco seating for the bar area; its a brilliant spot to people watch."

"Lovely hotel with a sea view."

"everything was good"

"All staff very polite and helpful "

"Room very clean and good facilities. Great coffee machine. Superb shower, albeit bathroom quite compact. Bed and sheets superb. Some outside noise. Parking very disappointing as £32 per night approx 300yds away. Makes the stay a little pricey. Spa area superb, although had to pay an extra £10 for this as didn't book directly with hotel which is also dissapointing. "

"I received a very warm welcome at reception,the staff are always great here, the room was spotless, and you cant beat the location, with busses and trains to everywhere on the doorstep !"