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"Staff friendly and hotel very clean"

"Room was nice and clean, the bathroom smelt unpleasant though, thinking it was the drains... staff where super friendly, shops where just across the road- couldnt of been any closer."

"lovely hotel, great spa facilities & lovely meal. staff all fab . nly issue was the security bold on the room jammed into place when we were int he spa so we couldnt get back into our room and they had to call maintenance. the lady on reception said it happens often. we were in a hurry so it was not great and we began to panic about the time. these should be removed and replaced with ones that cant lock when you leave the room. very scary if you left a young child in there and popped out for 1 minute or had a train to catch etc. aoart from that it was brtilliant - thank you "

"Ideally located and quite new, the only small thing was the uncovered but thankfully not too long walkways to/from the multi-storey and the Airport Terminal which exposes travellers to the British Weather a little more that we'd like. Hotel and rooms were very nice, and convenient, Staff were awesome, we will stay here again soon. "

"Close to the life in Bristol "

"Convenient position and facilities for parking are nearby. Easy to access shops etc. Room very comfortable "

"The hotel is nice and clean. But the food in the restaurant is very average."

"Great stay "

"Bar set up strange and frankly extortionate. Reception staff were more concerned with a system issue than checking us in . Just overall not the level expected "