2/10 - Tồi
Carolyn
27/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ
A sign at the front desk said all employees wear panic buttons and the manager checking guests in was behind a thick plexiglass. 4 police cars were present, removing a couple for spousal dispute, while also asking management to identify a room card of someone who had just committed a crime. Dogs barked from behind several room doors. Had reserved a room with cooking facilities - had to request dishes, utensils, pots and pans from the front desk and carry them in bus tubs up to the room. The room was dirty: took a filthy chair back down to the front desk to exchange for a clean one; asked for a broom to sweep the floor and requested a hairdryer missing from the room. Upon closer inspection, saw the bedding covered in gross white bodily fluids; the toilet was not clean. Promptly checked out and requested a refund. Another hotel said guests come to them from this hotel, which they believe is being used as a shelter. It is unsafe and filthy. Another guest said they went to the wrong room by mistake and their key opened a different guest’s room and they walked right in. Shame on this hotel manager and chain for misleading visitors into thinking it is a traditional hotel.
Carolyn
Lưu trú 7 đêm vào Tháng 8, 2025