Khách sạn Buncombe

"DIRTY TOP BED COVER- SHOWED OWNER WHAT LOOKED LIKE A PIECE OF CHEESE AND HE SHOOK HIS HEAD AND OFFERED A 10% NEXT TIME"

"We spent 2 nights in 2 different rooms. I got head lice, the toilet in the second room was loose from the floor. It seems every lock on the rooms needs to be changed out as the key cards wouldn’t work. It is too bad the facility is in such disrepair, as the staff is nice and helpful, but I could not recommend anyone stay here!!!"

"Very nice breakfast "

"Conveniently located, plenty of options for breakfast although I felt bad for the lady working as there was a bus group two mornings and it was all she could do to keep up with them. Parking was easy. The stairwell was surprisingly clean, wide, well-maintained which isn't something you'd normally notice, but it was that nice. My room was quiet with the exception of 5am and 530am Friday morning when the garbage was being picked up but that is beyond the hotel's control. I could stay there again."

"Very nice place & will stay there again. Dan K"

"This site good use some updating"

"it was good"

"The room was clean and front desk person was nice. The property has no elevator which makes getting bags up to the 3rd floor a struggle."

"The room was very clean. It did take some time to get it cooled off but was comfortable. The breakfast was very good."

"Rooms were clean and in good repair. The breakfast options were good and the staff was very helpful."

"The hotel was very clean and well maintained. The front desk staff seemed distracted, but polite. I will stay again when in the area."

"Friendly staff, clean rooms, comfortable beds and great breakfast in the perfect location to explore the Shawnee Forest. "

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...

"Room very nice and clean but amenities were disappointing. Breakfast advertised was terrible, elevator broke, and pool looked dirty. Would not recommend at all if you want more than just a clean room."

"Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in...

"Leaking bathroom sink tile, TV freezing up, microwave halfway worked, keys to open doors kept having to be updated, breakfast could have been better, noisy, no elevators, and the cost of the room was too much for what they offered."

"This place was absolutely fantastic, from cleanliness to staff friendliness! The amenities were extremely useful! The gym had relevant equipment that was not dated! It included 2 separate rooms, one spacious space for weight training, one more intimate space for yoga/calisthenics. Maybe the gym was my favorite part! There was also a pool area (indoor). The courtyard was amazing, great place to enjoy the scenery or mingle with other travelers. The ENTIRE place here was conducive for business and...

"The hotel was largely vacant, with several areas boarded up. The entrance had dirty floor-to-ceiling glass windows, and there was no attendant at the front desk; instead, a kiosk was available for assistance. Inside our room, we noticed a few hairballs on the floor, and the mirrors were dirty. When my daughter accidentally spilled her water bottle, I used a towel to dry the floor, but the towel turned black after wiping up the spill. It was clear that the room hadn’t been swept or mopped in...