Khách sạn Burbank

"Staff at the front desk was great"

"I booked my stay only because I was stranded when my connecting flight was cancelled. I was told that my flight didn’t leave for another 2 nights so I booked for 2 nights. My flight was then changed to leave the following morning at 9AM after I checked in at midnight. My luggage was also lost so I asked for a dental kit and was told they did not have. After waiting 15-20 minutes for the front desk person to arrive to the front desk so we can check in, I asked if I could shorten my stay and was...

"I’m not sure if the hotel had a lack of staff but I called for towels and never received any, the next day they brought towels shortly after I called again."

"Small room, good for short term stay"

"Excellent stay"

"Khá tốt, nhưng không có ăn sáng "

"This hotel is well located near Navy Pier, easy to commute to other parts of the city."

"They had a free drink coupon which was nice. We didn’t get a chance to use it but the thought was nice."

"Valet parking was terrible and I should have received a $30 discount off of the valet parking per my reservation and they charged me the full amount. Also waited over 30mins for valet to get my car"

"全体としてはよかったが、 夜中にいきなり空調がついてもないのに 不定期に3時間ぐらい音が「タンタンタン」と鳴り、毎日寝れなかった"

"The hotel was marvelous. The breakfasts were amazing. Anything you could think of was there. The rooftop bar is definitely worth visiting."

"Valet parking was easy and worth the extra money to be able to take your car in and out of it a few times during your stay. Hotel room had great views on the 18th floor with tall ceilings. Room was clean and had everything I needed and lots of space. The bathroom barn door style was sticking at one point and maintenance came immediately to fix it. Friendly staff. Comfy beds great location to shopping, river walk, parks, Navy Pier. no complaints. "

"Very good Outstanding service "

"The massage was excellent and the 20% off for being a guest was a nice perk"

"Great"

"I was Very satisfied with our accommodations!!! They answered all questions and met all our needs…"

"We paid for a studio city view and when we got to the hotel the placed on the 5th floor. No city view from the window. TV / remote did not work. Had to cast from my phone. When I tried showering there was only ice cold water. I called the front desk to ask if I’m doing something wrong they said they are trying to fix it. I booked this place for the convinces of getting ready for my graduation which backfired completely when we found out in the morning still no hot water. They said they would...

"Clean quiet hotel"

"Had a very pleasant stay (back in March). Hotel is clean and furbished with good fashion vibes. Location is great, in the middle of the city. Staff was helpful in printing out files (for free). Would use again. Thanks!"