"I booked online and their check in desk was closed. I was unable to stay there for any duration of the time I reserved the room. I also contacted their customer service multiple times for a refund since the service was not rendered, and also for assistance since they did not have an option for contactless check in. Still have had no response 1 week after. My attempts were well within the check in hours with the only notice as piece of paper taped to the window. The entrance area and elevator were also dirty and smelled "
"This is a beautiful spot close to the airport. It has tons of potential but is in need of maintenance. We enjoyed the breakfast and lobby. The staff went out of their way to make us feel welcome."
"I was thoroughly impressed, the rooms are modern and they were very clean and spacious. My two little ones had enough space to play. The grounds were well kept and the area is also very quiet and safe. I would def stay here again if visiting Belize another time. Staff was very helpful."
"Near BZE - ideal for a layover if required.
Staff were kind & professional. Surprised they could not recommend any providers for diving / snorkel activity in the Cayes - thought they should have a “link” or recommendations (got it from GOOG).
We were unable to get a river cruise (to see Manitees) as their boat was out for repair (ended up canoeing upriver for a mile & back). Given the small scale of biz, I suspect they have to be informed ahead of time if you want to rent their boat."
"A very beautiful place to stay ! It was our last stop before we returned home, and it was close to the airport.
It had everything we needed including a pool, restaurant, and a shuttle."