Search Hotels Near Byron Glacier Trail, Eagle River

"Natalie have I been double charged the rooms were not clean. There was a strong propane or natural gas smell throughout the hotel. There was an absolutely no coffee anywhere to be found on property. There is no staff to help in the morning. There’s no breakfast. We went out there to stay because of the food and ended up sending everything back except for the Costco hummus that is served there. The bedding was absolutely horrible. It felt like burlap on your skin. It was noisy. I can go on and on however this place once was a gem. You have more amenities at a motel six. That’s really saying something. The view is spectacular, but that’s not enough. They really need to work on their customer service and training their staff now I have to straighten up being double charged for a room that wasn’t clean. There was barely any toilet paper in we had to provide our own toilet paper.The bartender was doing the best he could however support staff was lacking in supporting him. I regret staying there. For 30$ more could have stayed in a hotel in girdwood. Again the food was absolutely disgusting. "

"Bar offered a great selection, lots of good options for meals, friendly staff, amazing Nordic spa, comfortable accommodations."

"Parking was full our first night but otherwise this was a great location and self service model that served us well"