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"The property was pretty good. It was in better shape than what I read on some of the comments with reviews. Food was decent. It could be a little bit higher quality. The desserts were great. The buffet was pretty good. The breakfast buffet was pretty basic in the same every day. It would be nice for it to mix it up a little bit like they do lunch and dinner. The staff was awesome. There’s just one front desk person named Tula and she was awesome and helped me every day I was there. I wish they would had a better or an actual gift shop within inside the property for basic amenities, etc. The entertainment was awesome. The vibe was great. The room itself was very nice loved the shower finally found a place that had a great shower."

"For the price we paid for our stay I can definitely say it was worth it. We started off with a little hiccups but the staff was so helpful and made sure to correct everything and made sure we got proper accommodation. We also got complimentary accommodation for the water park in Atlantis which I found was really nice especially since we had kids 7 and under. The park is 5 mins walk away from the hotel. There is restaurants around as well walking distance. The breakfast was more American cuisine which was ok and again the staff working in that area was exceptionally friendly and helpful."

"Great place to stay . You can get all over Atlantis by a free buss great location there is a food store and a liquor store right over there . Helps out cus everything is so expensive lol but I would stay there again for sure "

"The property is older and the cove rooms are worn and need to be refreshed as do the bathrooms. Big complaint about pool water temperature being too cold -- we did not swim at all in the pool, and it is the main reason for being there. Pool temps should be much warmer and advertised as other resorts do. We will not come back as other resorts have much warmer pool temps. Not enough beach chairs with sun covers at the cove beach or the pool. -- these 2 activities are the main reason people choose to come here -- so really needs to be addressed -- a truly lovely resort - if they can attend to these items"

"Reality did not meet expectations for the price. Most of the waterslides were shut down. Food menus limited. Very dirty overall. And the prices were astronomical!!!! "

"On the plus side the facility was well maintained including hotel, grounds, beach, and pool areas. Buffets at Verandah offered a multitude of choices catering to everyone's taste. Specialty meals at two of the restaurants were a very nice touch. Staff was friendly and helpful. On the negative side I wasn't pleased with the Internet options. Standard had to be renewed on a daily basis while paying extra, in this day & age, for high-speed internet at a hotel makes no sense. I found our mattress to be lumpy while my wife had no problem. We both disliked the pillows. It was like sleeping on a bag of sand. "

"Rooms outdated rundown needs major renovation "

"Overall very nice. However phone on our room was not functioning. It was not taken care of either."

"Great location and beaches. The Reef and Cove are great for adults"