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Aparthotel

Serra Madre Residence

3.0 star property

Choose dates to view prices

Serra Madre Residence in Esplanada do Rio Quente is perfect for families. Start your day with a hearty breakfast buffet, then choose between arcade games, gym workouts, or swimming in indoor/outdoor pools. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
The current price is 1.446.697 ₫
2.044.331 ₫ total
includes taxes & fees
23 May - 24 May
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About this property

Serra Madre Residence

  • Family-friendly aparthotel near Hot Park
  • Take advantage of a free breakfast buffet, an arcade/games room and a gym at Serra Madre Residence. For some rest and relaxation, visit the steam room or the hot tub. Stay connected with free in-room WiFi.
  • Other perks at this aparthotel include:
    • An indoor pool and an outdoor pool
    • A children's club (surcharge), smoke-free property and a lift
    • A front desk safe, a reception hall and tour/ticket information
    • Guest reviews give good marks for the overall condition
  • Room features
  • All guest rooms at Serra Madre Residence include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers
    • LCD TVs with cable channels
    • Kitchens, fridges and microwaves

Similar properties

2 outdoor pools, pool loungers
IMG Hotel Rio Quente
Esplanada do Rio Quente
  • Pool
  • Kids’ pool
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 604 reviews
The price is 1.123.948 ₫
1.180.146 ₫ total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Serra Madre Residence have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Serra Madre Residence?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Serra Madre Residence on 23 May 2026 start from 1.446.697 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serra Madre Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serra Madre Residence?

This property doesn't offer parking.

What time is check-in at Serra Madre Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serra Madre Residence?

Checkout is at 11:00 AM.

Where is Serra Madre Residence located?

Set in Rio Quente, this family-friendly aparthotel is within 6 mi (10 km) of Hot Park, Parque das Fontes and Serra de Caldas Novas State Park. Japanese Gardens and Diocesan Sanctuary of Our Lady of Salette are also within 16 miles (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

Reviews

Verified

4/10 Poor

Tania

Disliked: Room comfort

Suitable for families visiting the parks

Very spacious room, with kitchen and living room. But linens and towels need to be updated. Bathroom was not properly cleaned.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Ciro

Liked: Cleanliness
I didn’t like the garage, is terrible
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ivani Rodrigues ramos

Liked: Cleanliness, room comfort, communication
Fiquei impressionada com a qualidade e limpeza d tudo ! O café da manhã é maravilhoso e além d td muito limpo é um hotel pra quem quer descansar ....sem barulho muito bom ! O atendimento é ótimo tbm
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Carlos Aberto

Liked: Cleanliness, room comfort, communication

8,8.

O hotel adequado em relação ao custo benefício. O sofá cama da sala deveria ser mais confortável. O hotel é próximo à lojas, restaurante e ao Hot Park. A garagem é bem apertada. Bom café da manhã. No geral, vale a pena.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Flávia

Liked: Cleanliness, room comfort, communication

Estadia tranquila

Experiência boa, direito a entrar no esplanada com água thermal.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

ANDRE LUIZ

Liked: Cleanliness, room comfort, communication

Otimo!

Excelente, hotel confortável e o atendimento foi excepcional. O café da manhã também é muito bom, recomendo.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, room comfort, communication

Muito bom.

Minha experiência foi muito positiva, tanto pela localização, limpeza, cortesia dos funcionários e pela estrutura do hotel.
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Marcelo

Disliked: Cleanliness, communication

Abaixo da expectativa

Garagem disponibiliza era muito estreita e por isso utilizei a rua dado que estava de camionete, não havia papel higiênico no quarto, tive que solicitar e demorou para que fosse disponibilizado, uma das toalhas fornecidas tinha um rasgo/buraco, solicitei uma nova porém não foi disponibilizada, as juntas do box do banheiro estavam pretas, tipo fungado ou falta de limpeza, o chão estava grudento, não sei se era algum produto específico mas preferimos não andar descalços.
Stayed 1 night in Nov 2020
Verified

8/10 Good

sergio

Liked: Cleanliness, staff & service, room comfort

Boa

Faltou informações sobre o acesso e o valor aos parques termais
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

ALESSANDRO LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente estadia, garagem ruim.

Hotel excelente, funcionários altamente treinados e atenciosos, porém ficou a desejar com relação a garagem, sendo a 1ª entrada da garagem a guia foi mal feita, ao adentrar raspa a parte de baixo do veiculo, podendo vir a danificar. Outro detalhe da garagem é totalmente sem iluminação a noite, ficando aberto a noite toda, expondo assim a segurança do veículo.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Hannae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, equipe cordial, excelente café da manhã e a poucos metros do Hot Park e restaurantes.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apesar de termos enfrentado problemas com ar condicionado, a atenção do gerente em tentar resolver o problema, foi um ponto relevante e muito satisfatório. A nossa estadia foi muito agradável e tranquila.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo a todos!

Muito boa estadia! Na verdade é um apart hotel bem novo, perto da rua principal ( 5 minutos caminhando) e do Hot Park ( também 5 minutos de caminhada). Café da manhã é bom e o hotel tem piscina, sauna e entretenimento (totó, ping pong, sinuca....). O atendente Léo é prestativo, paciente e gente boa. Recomendo a todos e ficaria de novo, com certeza!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo, gostamos bastante, recomendo para quem quiser se hospedar em Rio Quente
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, bem organizado, limpo. Cidade linda. Da de ir a pé pro Rio Quente, perto da pracinha.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

MariaEliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartamento confortável, próximo a pousada

Foi nossa primeira viagem a Pousada e fomos muito bem recebidas, conforto, funcionários prestativos, ambiente limpo e confortável, com certeza indico.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Tudo muito bom. Um ponto negativo foi a existência de ar condicionado somente no quarto. Poderia ser instalado pelo menos um ventilador na sala para diminuir o calor enquanto o ar do quarto não refresca a sala.
Verified

10/10 Excellent

ALEXANDRE

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Rafael

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Luana

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2023
Verified

8/10 Good

Marlus

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

FRANCISCO FLAVIO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Andressa

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2020