Residences in Cambodia

"The whole experience was fantastic! The staff, the room, the service, the food, and the location made our stay memorable. Although the hotel is in the city right by the Palace, it felt like we were in a beautiful resort outside a city. The only improvement opportunity we can provide would be about the entrance where guests come in for checking in and choking out. The entrance is not appealing. We got off on the street literally no hotel designated entry way for cars or for guests. The street right by the door was dirty and smelly. We were actually scared of entering the hotel. We wondered what we should expect from the inside based on what we experienced at entry point. However, once we got in, inside the hotel starting from the reception area did not let us down. The breakfast buffet was great with a good variety of choices. The staff were incredibly polite and helpful. The rooms were very clean, the poolside we incredible appealing and you don’t want to leave the hotel. "

"I cannot say enough of the staff at Saem Siem Reap hotel. From the moment I arrived to when I left, the staff accommodate all my needs. Welcome drink and cold towel upon arrival, a plate of fruits awaiting me coming back from dinner first night, spotless roomand swimming pool, and delicious breakfast. On my last day in Siem Reap, I booked a sleeper bus to Phnom Penh so after checking out at noon, they held my bags while I went to the Angkor National Museum and dinner. Upon coming back, Mr Sopheap, the hotel manager, offered let me take a shower in their spa facility. What a thoughtful gesture! And they offered to let me use their business office with the AC on full blast until my bus leave which is at 10:30 pm. In addition they had a driver take me to the Giant Ibis, free of charge, which is only 500 meters away but still a great gesture. I have no doubt where I will stay the next time I am in Siem Reap."

"Place superb, room excellent, food in both restaurants very good. Staff always impress. This is not the first time here, and I will continue to return whenever I visit Phnom Penh. "

"Staff, pool, all of it "

"Breakfast was served on time, cleanly arranged, and consistently good. I appreciated the fresh fruits every day. They asked about sleep quality and made sure breakfast preferences were noted. That made me feel appreciated."

"What a hotel. I want to gate keep this place but it such a gem that I have to share. The layout amazing. The restaurant is on the first floor for breakfast. Of course there’s also a restaurant that is, I believe on the 24th floor that is quite romantic; if you want to go there for a date. The pool, outstanding, very relaxing with beautiful views. Hotel rooms were kept impeccable. I would like to give a shout out to the cleaning staff member Kim Tiv who did wonders making sure my room was impeccable. After a long day, returning back the hotel room, I was always reassured that it was going to be perfect which it was. Of course there is always a wicked witch in every fairytale story and there’s a wicked witch in this story too. Let’s just call her the wind. Due to a design flaw, when they’re are high winds the higher level floors with 03 will make a large humming sound as if there was construction work going on. Of course during my day there was highway winds. I will say, after talking to the staff, the Manager, came to my room and we discussed options. As much as I did not want to, we settled into changes rooms. after the room change problem fixed. A shout out to the staff for making sure I was happy. I will stay in The future. "

"Lovely staff made me feel welcomed and at home. Highly recommend!"

"Gorgeous hotel, staff lovely, cocktails delicious (don’t miss happy hour!)"

"Beautiful property and excellent service! Very helpful, friendly and efficient staff. Delicious food at both restaurants. The pool is lovely. Many amenities. "