Search Hotels with Pool in Cambridge

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"Our room had a very unpleasant smell on arrival, the jets in the bath also had an unpleasant smell once turned on. The mini bar, was not working so we could not use to store drinks and the safe wouldn’t work. Overall the the staff were pleasant and very helpful "

"The room was advertised as soundproof however the noise from the adjoining room was too loud, we had to move rooms. The breakfast was until 10:30 as stated by the receptionist, when arriving for breakfast at our booked time or 10am we were told breakfast was finished. The spa jacuzzi was not warm enough and surrounding pool area in the spa was cold, robes were an extra expense. Parking cost £10 per 24hrs yet the car park was not busy and far from built up areas, we wasn’t sure the reason for the charge to park in the countryside! Only disabled badge holders were allowed to park directly outside the windows of the rooms, there was 5 cars parked in these spaces and only 1 had a disabled badge displayed. The car door slams, radios and loading u loading guests really disturbed us outside our room window. Staff were very friendly at all times."

"Despite the anticipation, travelers faced no hot water both in the evening and morning, suggesting limited capacity. Unfortunately, reception staff member's rude and arrogant attitude further marred the experience, highlighting a lack of basic courtesy. "