Kempinski Hotel Cancún

Luxury resort on the beach, with 2 outdoor pools

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Dates

July 2025

August 2025

Panoramic Suite | 1 bedroom, premium bedding, down duvets, minibar

1 bedroom, premium bedding, down duvets, minibar

Overview
Rooms
Location
Policies

VIP Access

Exceptional

Popular amenities

10.791.667 ₫ total

includes taxes & fees

2 Aug - 3 Aug

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

Suite (Seafront)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

82 sq m
Sea view
Sleeps 3
1 King Bed

Club Double Room (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

41 sq m
Partial sea view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

41 sq m
Partial sea view
Sleeps 3
1 King Bed

Club Suite (Seafront)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

82 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Double Room (Seafront)

Wonderful

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

41 sq m
Sea view
Sleeps 4
2 Double Beds

Panoramic Suite

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

82 sq m
Sea view
Sleeps 3
1 King Bed

Presidential Suite

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Private outdoor hot tub

Air conditioning

Heating

Connecting rooms available

229 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Separate bedroom

41 sq m
Sea view
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Club Seafront)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

41 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Seafront)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

41 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Double Room (Seaside)

Very good

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

41 sq m
Sea view
Sleeps 4
2 Double Beds

Club Double Room (Seafront)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

41 sq m
Sea view
Sleeps 4
2 Double Beds

Suite (The Saasil)

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Private pool

Air conditioning

Heating

Connecting rooms available

177 sq m
Sea view
Sleeps 6
3 King Beds

Club Suite (Seaside)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

82 sq m
Partial sea view
Sleeps 3
1 King Bed

Suite (Seaside)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

82 sq m
Partial sea view
Sleeps 3
1 King Bed

About the area

Retorno del Rey No. 36, Cancun, QROO, 77500

What's nearby

Aquaworld - 16 min walk - 1.4 km
La Isla Shopping Mall - 3 min drive - 1.8 km
Cancun Interactive Aquarium - 3 min drive - 1.8 km
Iberostar Cancun Golf Course - 4 min drive - 3.9 km
Delfines Beach - 5 min drive - 5.3 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

‪Restaurant nebbiolo en cancun - ‬5 min walk
‪Taboo Cancun - ‬1 min drive
‪Porfirio's Cancun - ‬1 min drive
‪Puerto Madero - ‬1 min drive
‪Harry's Prime Steakhouse and Raw Bar - ‬1 min drive

About this property

Kempinski Hotel Cancún

Luxury eco-certified resort located near Aquaworld with rooms refurbished in 2023

Located close to Luxury Avenue Shopping Mall and La Isla Shopping Mall, Kempinski Hotel Cancún provides a beach bar, a poolside bar and a terrace. With a white sand beach, beachfront dining and beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a body scrub, a manicure/pedicure and a sports massage at Kayantá Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Pilates classes and fitness classes are offered at the health club; Kempinski Hotel Cancún also has an art gallery on-site, designer shops on-site and a coffee shop/cafe. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Other perks at this resort include:

2 outdoor pools with free cabanas, sunloungers and pool umbrellas
Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
A free beach club on-site, supervised childcare (surcharge) and a pickleball court
Beach umbrellas, a lift and multilingual staff
Guest reviews say great things the beach locale, helpful staff and first-rate property condition

Room features

All 363 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.

Extra amenities include:

Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers and deep-soaking baths
42-inch LCD TVs with cable channels
Balconies or patios, wardrobes/cupboards and recycling

All-inclusive details

All-inclusive room rates at Kempinski Hotel Cancún are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Dining availability limited at one or more venues

Gourmet or à la carte dining limited to 3 meals per stay

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot tub
Spa
Kids pool

8.450.347 ₫ total

includes taxes & fees

27 Jul - 28 Jul

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

On private beach
Pool
Hot tub
All-inclusive

15.530.645 ₫ total

includes taxes & fees

3 Aug - 4 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle at scheduled times and on request for a surcharge
Limo/town car service
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 48.50 for adults and USD 48.50 for children
2 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Private picnics

Restaurants on site

Casitas
El Café Mexicano
Fantino
The Caribe Bar &Grill
The Club Grill

Things to do

2 outdoor pools
Art gallery
Children's club
Designer stores
Fitness classes
Free beach club
Full-service spa
Health club
Hot tub
Outdoor tennis court
Piano
Pickleball
Pilates classes
Playground
Sauna
Shopping
Steam room
Tennis lessons
TV in common areas
Yoga classes

Family friendly

2 outdoor pools
Children's club (surcharge)
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Stroller
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

8 meeting rooms
Computer station
Conference centre (290,625 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
In a nature reserve
On the bay
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible airport shuttle
Area rugs in public areas
Assistive listening devices in meeting rooms
Front entrance ramp
Grab bar near toilet (99 centimetre high)
Hardwood flooring in public areas
Height-adjustable showerhead
Lift (152 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Smooth flooring in public areas
Thin carpet in public areas
Transfer shower
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-width doorways (152 centimetre wide)

1 building
9 floors
Ballroom
Banquet hall
Belle Époque architecture
Built in 1993
Comprehensive food waste policy
Lifeguards
Reception hall
Renovated guestrooms - January 2023
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch LCD TV with cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Champagne service
Espresso maker
Meal delivery service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 50.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.19 per accommodation, per night
Resort fee: USD 58 per accommodation, per night

The resort fee includes:

Additional inclusions

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately USD 48.50 for adults and from USD 48.50 for children
Airport shuttle fee: USD 200 per vehicle (return, maximum occupancy 7)
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is recommended for transport to and from this property

Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Kempinski Hotel Cancún have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Kempinski Hotel Cancún?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Cancún on 2 Aug 2025 start from 7.572.089 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Cancún?

Limited spots are available.

What time is check-in at Kempinski Hotel Cancún?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kempinski Hotel Cancún?

Checkout is at noon.

Does Kempinski Hotel Cancún provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies.

Are there all-inclusive benefits at Kempinski Hotel Cancún?

Some rate plans available at this resort are all-inclusive.

Where is Kempinski Hotel Cancún located?

Located in Zona Hotelera, this beachfront resort is connected to a shopping centre and within 1 mi (2 km) of Luxury Avenue Shopping Mall and Aquaworld. La Isla Shopping Mall and Iberostar Cancun Golf Course are also within 2 mi (3 km).

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Kempinski Hotel Cancún Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Clay

16 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay..

Stayed 4 nights in Mar 2025

10/10 Excellent

Madalina

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property,amazing staff!

Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 2 nights in May 2025

10/10 Excellent

Leyanis

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An exceptional hotel and a truly memorable stay. The service was outstanding from start to finish. I highly recommend this property to anyone seeking a top-tier experience.

Stayed 2 nights in Jun 2025

10/10 Excellent

Roopak

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ocean font room, dining and service was brilliant. We had a great time staying here.

Stayed 2 nights in Apr 2025

6/10 Okay

ZABIULLAH

1 May 2025

Liked: Cleanliness, staff & service

The ocean view is spectacular and proximity to the beach is fantastic.

Stayed 4 nights in Apr 2025

10/10 Excellent

Gregory

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, great beach

Stayed 8 nights in Mar 2025

10/10 Excellent

Kathy Ann

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment I arrived the staff was so friendly and attentive. Great location Great service.

Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property. Very friendly and attentive staff

Stayed 1 night in May 2025

10/10 Excellent

Christopher

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property and lovely staff! (Reuben the concierge was excellent). Highly recommend.

Stayed 3 nights in May 2025

10/10 Excellent

Junesa

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property, and staff was very nice. Loved our stay there

Stayed 3 nights in Feb 2025

10/10 Excellent

Davi

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great people & amazing beach

Stayed 2 nights in Jan 2025

10/10 Excellent

JAYME R

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A remarkable resort

This hotel probably offers the best accommodation of Cancún's Zona Hotelera.

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was wonderful and the staff was incredibly attentive. The dining was delicious but a bit on the pricey side at the restaurants for dinner. Overall, we can’t wait to return!

Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

19 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

A property more for a family environment or the older crowd. We loved that it was classy, luxurious, and not trying to be trendy for a younger demographic. The staff was amazing and made us feel like we were special guests. The breakfast buffet was great. Only very small critique is the menu options for lunch and dinner were not very extensive, although everything we had was great.

Stayed 4 nights in Jun 2025

10/10 Excellent

Laith

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I really enjoyed this day at this hotel

Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamad

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice, rooms are great, staff is great, food at restaurants is great, beach is great.

Stayed 4 nights in Feb 2025

10/10 Excellent

Naresh

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall i liked the property. wish it had more restaurants

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place, very attentive personnel

Stayed 2 nights in Feb 2025

10/10 Excellent

Aldo Alfonso

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, stunning place, amazing food, shows every night, incredible ocean views, very good location, definitely I'll be back!

Stayed 3 nights in Feb 2025

8/10 Good

Zhengyuan

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very high-quality view, and the arrangement of the orientation of the hotel rooms is well suited to the view.

Stayed 3 nights in Feb 2025

10/10 Excellent

James and Charlotte

13 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and the service is outstanding. Looking forward to future visits.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jarodd

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good food and dining options. Classic style.

Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

9 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely wonderful experience.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful facility,wonderful staff,

Stayed 9 nights in Feb 2025

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Kempinski Hotel Cancún

Choose dates to view prices

Photo gallery for Kempinski Hotel Cancún

Reviews

Popular amenities

Get more when you're a member

Room options

View all photos for Suite (Seafront)

Suite (Seafront)

Highlights

View all photos for Club Double Room (Seaside)

Club Double Room (Seaside)

Highlights

View all photos for Club Room, 1 King Bed (Seaside)

Club Room, 1 King Bed (Seaside)

Highlights

View all photos for Club Suite (Seafront)

Club Suite (Seafront)

Highlights

View all photos for Deluxe Double Room (Seafront)

Deluxe Double Room (Seafront)

Highlights

View all photos for Panoramic Suite

Panoramic Suite

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Deluxe Room, 1 King Bed (Seaside)

Deluxe Room, 1 King Bed (Seaside)

Highlights

View all photos for Club Room, 1 King Bed (Club Seafront)

Club Room, 1 King Bed (Club Seafront)

Highlights

View all photos for Deluxe Room, 1 King Bed (Seafront)

Deluxe Room, 1 King Bed (Seafront)

Highlights

View all photos for Deluxe Double Room (Seaside)

Deluxe Double Room (Seaside)

Highlights

View all photos for Club Double Room (Seafront)

Club Double Room (Seafront)

Highlights

View all photos for Suite (The Saasil)

Suite (The Saasil)

Highlights

View all photos for Club Suite (Seaside)

Club Suite (Seaside)

Highlights

View all photos for Suite (Seaside)

Suite (Seaside)

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Kempinski Hotel Cancún

All-inclusive details

Food and beverages

Awards and affiliations

Languages

Similar properties

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa