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ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5.0 star property
Luxury resort with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor wedding area
On the beach, sun-loungers, beach umbrellas, beach towels
Interior detail
Interior
On the shores of Arossim Beach, ITC Grand Goa Resort & Spa offers a tranquil retreat. Relax with a coffee at the garden cafe or unwind with sun loungers and beach yoga on site. The resort also features designer stores, an arcade room for kids, Indian cuisine at one of four restaurants and helpful staff who have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is 6.530.960 ₫
7.706.533 ₫ total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, Non Smoking, Garden View

View from property

Room, Non Smoking, Garden View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Lagoon View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Non Smoking, Pool View

Room, Non Smoking, Pool View | Pool | Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Room, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds, Lagoon View

Balcony

Room, 2 Single Beds, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, 2 Single Beds, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Non Smoking, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, Non Smoking, Sea View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Lagoon View (Balcony)

Suite, 1 Bedroom, Non Smoking, Lagoon View (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 85 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Sea View

Suite, 1 Bedroom, Non Smoking, Sea View | Living room | Toys

Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ground Floor

Suite, 1 Bedroom, Non Smoking, Ground Floor | Pool | Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Suite, 1 Bedroom, Non Smoking, Ground Floor

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | Living room | Toys

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 127 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lagoon View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Premium Room, Non Smoking, Lagoon View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, Non Smoking, Garden View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Premium Room, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds, Smoking, Lagoon View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, 2 Single Beds, Smoking, Lagoon View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for House, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

House, Pool Access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony, Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, 2 Single Beds, Balcony, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Room, 2 Single Beds, Balcony, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Arossim Beach, Cansaulim, Goa, 403712

What's nearby

  • Arossim Beach - 3 min walk - 0.3 km
  • Utorda Beach - 4 min drive - 2.1 km
  • Majorda Beach - 6 min drive - 3.1 km
  • Colva Beach - 13 min drive - 7.2 km
  • Benaulim Beach - 19 min drive - 11.4 km

Getting around

  • Cansaulim Station - 9 min drive
  • Dabolim Airport (GOI) - 43 min drive

Restaurants

  • ‪Alila Diwa Goa - ‬6 min drive
  • ‪Mama Miso - ‬4 min drive
  • ‪Martin's Corner - ‬7 min drive
  • ‪Bistro - ‬6 min drive
  • ‪Jamming Goat - ‬4 min drive

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Luxury family-friendly resort near Arossim Beach
Located close to Utorda Beach and Majorda Beach, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa provides a poolside bar, designer shops on-site and a coffee shop/cafe. With a beachfront location, sunloungers and beach yoga, this resort is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, aromatherapy or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Indian cuisine. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, express check-out and babysitting (surcharge)
  • ATM/banking services, wedding services and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 246 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets, Tempur-Pedic beds and rollaway/extra beds (surcharge)
  • Rainfall showers, deep-soaking baths and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

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  • Hot tub
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9.2 out of 10, Wonderful, 506 reviews
The price is 4.541.986 ₫
5.359.543 ₫ total
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Farol Bar
  • Kebabs and Kurries
  • Ottimo Cucina Italiana
  • Pavilion Village Square
  • Tempero

Things to do

  • 24-hour health club
  • Arcade/game room
  • Beach yoga
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,368 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities will be closed during July, August and June:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 5000 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2850.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: INR 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HOTS000048

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Frequently asked questions

Does ITC Grand Goa, a Luxury Collection Resort & Spa, Goa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa on 14 Nov 2025 start from 6.530.960 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Grand Goa, a Luxury Collection Resort & Spa, Goa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of INR 5000 per pet, per stay.

How much is parking at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Self-parking and valet parking are free at this property.

What time is check-in at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is ITC Grand Goa, a Luxury Collection Resort & Spa, Goa located?

Located in Cansaulim, this beachfront resort is in the historical district and within 1 mi (2 km) of Arossim Beach and Utorda Beach. Majorda Beach and Sunset Beach are also within 3 mi (5 km).

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Reviews

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Reviews

8.6

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 127 out of 199 reviews
Rating 8 - Good. 34 out of 199 reviews
Rating 6 - Okay. 18 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 14 out of 199 reviews

Reviews

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were warm and attentive, always ready to help with a smile. The rooms were spotless, spacious, and very comfortable, with all the amenities I needed. The location was convenient, making it easy to get around, and the breakfast had a great variety of fresh options. Overall, an excellent experience — I’d happily stay here again and highly recommend it to others
Stayed 2 nights in Aug 2025

10/10 Excellent

Preethi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, and very friendly staff. enjoyed our stay here a lot.
Stayed 5 nights in Jun 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds, comfortable rooms, good choice of food and the staff are without fail extremely helpful.
Stayed 7 nights in Apr 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, easy to relax in, very helpful and pleasant staff
Stayed 3 nights in Dec 2022

10/10 Excellent

Masahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Near from Airport.
Stayed 2 nights in Apr 2023

10/10 Excellent

akshat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beach side resort

Stayed with my family in 3 rooms. had a great time and hotel has all facilities in-house which was great (beach/Watersports, nice pool, kids play area).
Stayed 4 nights in Oct 2021

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was huge and very well spread across lawns, walking paths and of course direct beach access.
Stayed 2 nights in Jan 2021

10/10 Excellent

Nikunj

Liked: Cleanliness, staff & service, property conditions & facilities
Good property. Nice large pools. Separate pools for family and adults. Good size of the rooms. Easy access to the beach. Good nearby places for lunch dinner. Good location
Stayed 4 nights in Aug 2024

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi service only limited for residents no outside cab allowed
Stayed 4 nights in Mar 2025

10/10 Excellent

Manveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Experience

We thoroughly enjoyed our stay at the hotel. It was perhaps one of the best experiences we have had. The hospitality and food were simply outstanding. The staff were extremely polite and understanding. We would definitely like to come back soon.
Stayed 4 nights in Jan 2024

8/10 Good

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ITC Grand

Very quiet hotel. No evening entertainment.
Stayed 3 nights in Oct 2023

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Car transportation to airport.

Great service by the pool area. Room service less impressed. Some of the popular dishes show availability 24//7. When ordered they are available during certain period of the day. More seriously we ordered a car for transportation to the airport. Concierge advised us on time to MOPA airport. We reconfirmed this transformation two times. When getting in the car the concierge had ordered the taxi to Dabolim airport.
Stayed 6 nights in Apr 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was aamazing stay. The staff were hospitable right from the word go. The moment we reached we were welcomed by Alisa and her colleague and they went through a well run check in service. Food was excellent and on our day one we were welcomed by Aftab introduced us to Tempora , a traditional Goan cuisine restaurant in the village square. Aftab was excellent throughout our stay and Karan & Mahabe ensured that we were well looked after. There were different culinary options available including the Royal Afgan grill and the Kebab section. Soma in the spa was equally skinned and welcoming when it came to Ayurvedic massage. We would strongly recommend staying at ITC grand Goa.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ill-maintained & not recommended property anymore.

Ill maintained property Poor House - Keeping Average Guest Relation services Below Average Room service and resteraunt serivce
Stayed 3 nights in Aug 2021

10/10 Excellent

ASA RAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goa's Visit to ITC Grand Goa Hotel

We had an opportunity to stay for 5 nights/6 days at ITC,Grand Goa, (South), which had locational advantage nearest to Airport as well as had Long Arrosium Beach which is neat,clean and well maintained with Lifeguards on duty 24X7.Hotel rooms are spaceious,clean with all the fittings,furniture,ambience and very efficient room service, quick housekeeping service and responsive,courteous Front Office personnels.Lawns,Swimming pools,Restaurants,Spa are well maintained.In general Hotel staff is polite,courteous but in particular MS.Sangeeta of Front Office looked after us very nicely as a sincere and obedient child cares his elderly parents. Spa had a good ambience and Ms.Maram needs special mention for her Professionalism.
Stayed 5 nights in Sep 2021

2/10 Terrible

Rakesh

Liked: Property conditions & facilities
The check in staff is either stretched or disengaged. There is a sense of drift with things taking an eternity to happen. Inconsistent service standards from as simple as a hot or miss welcome drink to the time taken for check-in. For a luxury property leaves a lot to be desired. Would not recommend it.
Stayed 1 night in Aug 2022

10/10 Excellent

Niteka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience I could hope for!

We were here for a family trip for 5 days- with our 4yr old and parents and we had an absolute blast. The resort is one of the most family friendly places I’ve been to, and every member of the family thoroughly enjoyed. Kids Club - our 4yo spent most of her time here, she loved making crafts and playing in the playroom. Sheela, Prajakta and Sumita were incredible in keeping the kids engaged and we could easily leave our child in their care. Spa- one of the best spa experiences. Geethu, my therapist was knowledgeable, professional and extremely good Pool- there was an adult-only pool, a toddler pool and a family pool. Given our large group, we used all of them and had an absolute blast. The pools are very well designed, with lots of nooks for groups with all swimming proficiencies to hang out in Food- fantastic food, and an incredible buffet spread. We enjoyed the breakfast buffet each day with options for North Indian, South Indian, western, and local Goan items. I was also very impressed by the multitude of healthy, gluten-free, and vegan options Staff- the staff all over the resort was extremely courteous and helpful. Not once in the 5 days that we spent in the resort that we see somebody not smiling. Overall- I couldn’t have asked for a better experience!
Stayed 5 nights in Apr 2025

8/10 Good

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff of pavillion can be more proactive and fast.
Stayed 2 nights in Mar 2025

8/10 Good

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ground garden, nice pools , gorgeous beach.
Stayed 4 nights in Feb 2025

6/10 Okay

Carl Henrik

Liked: Staff & service
Disliked: Property conditions & facilities

A slightly underwhelming experience

Hotel is dated. Staff is very good but not trained to provide 5 star service as yet. At check out we had a wedding group checking in and the hotel resembled a fish market which was underwhelming.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rohit

Liked: Amenities
Great property and staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds are filled with greenery, the views are captivating and service impeccable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shrikant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to clean less crowded nice beach
Stayed 3 nights in Dec 2024

2/10 Terrible

Shwetabh

Liked: Cleanliness
Disliked: Staff & service
Worst experience of Goa, they missed my booking and i had to rebook room and at the time of check out, they said they found the booking. They lost a packet which was sent for me and after many hours, they found it. They didnt sent the house keeping for room cleaning, they took an hour to send bell man to pick my luggage, TV in my room displayed the name of some other guest. Dusaster after disaster.
Stayed 4 nights in Oct 2024

8/10 Good

Haseeb

Liked: Cleanliness, property conditions & facilities, room comfort
The check in experience was lacking. I had emailed my IDs and they couldn't find it. The welcome drink wasn't offered nor were we accompanied to the room, both of the above we found the other check in customer were enjoying. Rather strange. The property has aged and requires repair and facelift.
Stayed 1 night in Oct 2024