Khách sạn Capron

"It was okay."

"Staff was friendly respectful."

"I do have a dog but the room had a terrible dog smell when I walked in. I did go to the office and asked for a spray. She was very nice but could only find a very small amount in a spray bottle. She did not offer to change my room. I really think the floor in my room was absolutely disgusting. It made my white socks actually dirty to walk on it. The also wouldn’t allow me to eat breakfast because I wasn’t allowed to bring my dog in, but I also wasn’t to leave the dog unattended in my room....

"Our room was clean, and the whole place seemed well kept up and clean. Of particular note was the lady who checked us in. She was very helpful. She suggested places to eat and gave us other information. We were very happy with our stay."

"The property was nice. The only change I would make would be upgrading the breakfast some."

"I had just driven 13 hours from Florida and hoping for a restful night of sleep as I still need to drive 6 hours more northward. I checked in at around 9pm, staff at the reception was courteous. For some reason, he gave me a room at the end of the corridor at the 2nd floor. I didn't complain as it might have been busy and may be the best room available. The room was clean but the color of the marble that they used in the bathroom has a terrible pattern that resembled dirt or molds. It was clean...

"It was up to my expectations. I Will definitely stay again."

"The entire property was poorly kept, old and outdated. I was NOT expecting a motel. The night manager was professional and helpful. There were guests who were loud, arguing, and yelling until about 3:30AM. I complained multiple times to the night manager, as did other guests. She finally had to call the police. Although this particular situation was out of her control, and the night manager did her best to resolve it, it had a significant negative impact on my stay at the motel."

"***DO NOT STAY HERE*** This is the worst hotel I have ever stayed. The room was disgusting like it hadn’t been cleaned in weeks or longer, multiple broken things in the room, the smell of the room was PUTRID. My pregnant friend had to sleep in the vehicle because of the awful conditions, after she got stuck in the bathroom because the door got stuck. I called beforehand to let them know we would be checking in late with our ETA, it took over 10 minutes to wake up the person working the front...

"We decided to extend our stay for an extra night so I went to the front desk to make arrangements. The front desk clerk stated there was no problem and we wouldn’t even have to move rooms. When we returned late that night we were locked out of our room!! She hadn’t put anything in the computer about our extra night and all of our things were in the room! It took them 40 minutes to figure out how to get us back in our room! We checked out and filed a complaint with their corporate office."

"Nice place for a small town...great customer service"

"The hotel could use a major renovation. It has no working vending machines."

"Good ole standby, our 2nd time in the past few years. Stayed on a Sunday night, so it was not terribly busy."

"We were traveling across a few states to see family. Traffic and weather were tough so we had to stop for the night on Saturday. The woman working reception was very respectful and accommodating and a pleasure to deal with. However the young gentleman we dealt with Sunday morning was snarky and sarcastic in his demeanor and responses. Caught me off guard. Not excepted or appreciated."

"Staff is excellent"

"I stopped for the night on a road trip. I was checked in quickly & the room was sparkling clean. I was bringing the contents of a relative's refrigerator, so I was thrilled to see the larger, apartment-size fridge, not a mini fridge. Everything in the room was very dated, but I didn't care. The mini fridge & microwave worked, and the bed was super comfortable! The staff was just one woman who may have been the owner. She was super nice & helpful."

"Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to...