Khách sạn Carbondale

"Selected pet friendly on Expedia found this place, pre paid only to show up and have the manager hit us with a mandatory $50 pet fee. Must have been in the fine print hidden to my eyes. Folks that's close to a 40% up-charge, be very cautious booking this place."

"We booked a king deluxe and was told after we paid that room was not available, the owner would not offer us a discount and told us to stay somewhere else. We booked what was said available but wasn’t I will make sure everyone knows not too stay there "

"The hotel has a good location and the staff members are friendly. The property is in deep need of renovations."

"We reserved a double queen bed room and when we arrived they put us in a single bed room. A double bed. For myself, my sister, and my 18 year old son. They had to bring us a rollaway bed which was hard as a rock and the actual bed in the room was slanted and uneven. Thankfully we only needed it for one night but we won’t be staying here again. No offers of reduced rates or anything for our situation. "

"Had a blast at the hotel bar after the grad party! Michelle was an excellent beertender and took good care of our group.. we left her w a mess but she didnt complain!! Will stay here again if in the area👌👍"

"A bit dated for the price, but Location is perfect for our needs, we have stayed here 3 times in 2 yrs, "

"Yes everything was greaT"

"They are updating the rooms which were ok.Smelled like smoke and the bedding wasn't the best.Breakfast wasn't much.Probably won't stay there again but if all you need is a place to sleep its fine"

"Stayed in room 309 and the bathroom door jammed and was stuck in the bathroom."

"Poorly maintained- our room had not been cleaned."

"This hotel needs a complete renovation. The bed was comfortable, but the bathroom was in poor condition. "

"It was easy to get to. Room was clean. It is an older hotel but worked great for what we needed. We would go back and we did not see a pool. "

"Decent place for a low price. Staff was great."

"Would not stay here again. Rooms didn’t smell very good. No elevator just stairs. Not impressed at all"

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...

"Very nice, clean, modern. Only complaint is water pressure in shower and sink kind of weak."

"Walls and floors are thin so you hear those rooms beside and above."

"Beautiful, spacious, clean, elegant, welcoming and modern. Seriously nothing bad to say about this place!"

"Very good breakfast. "

"Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in...