Heritage Inn

2.5 star property
Hotel with free breakfast, a quick walk to Artesia Historical Museum

Choose dates to view prices

Heritage Inn, near the Artesia Historical Museum, is praised for its location. Rooms include WiFi, and the property offers practical amenities like laundry facilities, a 24-hour gym, and a business center for those needing to work.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Studio Suite, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Classic Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Hairdryer
  • City view
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
209 W Main St., Artesia, NM, 88210

About this property

Heritage Inn

Hotel near Artesia Historical Museum
You can look forward to free continental breakfast, a rooftop terrace and laundry facilities at Heritage Inn. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Additional perks include:
  • Free self-parking
  • Access to a nearby health club, smoke-free property and coffee/tea in reception
  • Barbecues and a 24-hour front desk
Room features
All guest rooms at Heritage Inn have thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and ceiling fans

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Heritage Inn Artesia
Heritage Artesia
Heritage Inn Hotel
Heritage Inn Artesia
Heritage Inn Hotel Artesia

Frequently asked questions

Is Heritage Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heritage Inn?

Self-parking is free at this property.

What time is check-in at Heritage Inn?

Check-in end time: anytime.

What time is check-out at Heritage Inn?

Checkout is at 11 AM.

Where is Heritage Inn located?

Situated on the Strip, this hotel is 0.3 mi (0.5 km) from Artesia Historical Museum.

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Reviews

Heritage Inn Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 231 out of 312 reviews
Rating 8 - Good. 59 out of 312 reviews
Rating 6 - Okay. 10 out of 312 reviews
Rating 4 - Poor. 5 out of 312 reviews
Rating 2 - Terrible. 7 out of 312 reviews

Reviews

10/10 Excellent

Roseann

Perfect stay

The stay was fabulous
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty cool boutique hotel, would be nice for families.
Stayed 1 night in Aug 2023

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel closed. Had to find somewhere else to stay in Artesia
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Place!

Highly recommend this place! Unique stay - beautifully renovated old building. Friendly staff, and very clean guest rooms. We picked this place over staying somewhere closer to see Carlsbad Caverns, and so glad we did! The town is so cute with good dining options. Would definitely stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cousins OH

Very nice, excellent service. A true piece of days gone by. Very comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities
Everything was excellent, except the A/C was really loud.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Cleanness, very well kept only thing I didn’t like was the room was street side and we could here the traffic outside
Stayed 1 night in Sep 2022

10/10 Excellent

James E Hammonds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was another great pic, very historic and easy on the pocketbook. Had all the latest amenities and was very comfortable. The staff was not at the location but remote so check-in was over the phone, with no front desk. The check-in was easy but for someone who is not real use to that, it can be a challenge if you are unfamiliar with the steps. Great stay over all.
Stayed 1 night in Aug 2023

8/10 Good

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very hard.
Stayed 2 nights in Sep 2022

8/10 Good

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the renovated property. Nice work! Our mini frig was full of built up ice in the freezer portion.
Stayed 1 night in Aug 2022

4/10 Poor

Milton

Significant False Advertising

Contrary to your ad info, no “24/7” attendant and no “continental breakfast”. Room was OK but clearly not worth the price.
Stayed 1 night in Jul 2024

4/10 Poor

Wendy

This hotel is a bit different. It's a big guest house with a communal kitchen. We arrived at 9pm, the sign lights were off, and the place was unstaffed. We called a number to get a code to be let in the building. Then our room door was open with the key on the table. Though it looked nice, my daughter and I were traveling on a road trip and this was not a safe hotel for us. Just wanted to let others know what to expect. They issued a refund in a timely manner, and we went ahead to Carlsbad to stay.
Stayed 1 night in Jul 2024

8/10 Good

Leshui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat, clean, convenient, also privacy. Self service morning time is more like home that residents freely stay in the kitchen room or privately in own room. Trusting and respecting environment made residents feel comfortable and warm and intuitively act to save and protect such warmful environment by happily following the instructions. Checkout is simple and easier. Our room has two keys, and lucky, one of them works, but other one doesn't.
Stayed 1 night in Oct 2022

2/10 Terrible

SANDRA

Disliked: Staff & service, property conditions & facilities
Ok, I was so disappointed and frustrated; there was no response to the buzzer. I tried several times to call the phone number posted. It did nothing, no connection or ringing...I tried to call the main phone number listed on the website and it repeatedly came up with a recording that the phone is disconnected. Out of pure frustration I simply got back on the road after driving for seven and a half hours; I then drove seven more. I trust that this issue will be addressed immediately, and I expect a full refund! When I travel, I look first to be able to stay in Historic Hotels. I honestly would not give the area of Artesia nor the Heritage inn second chance to make it right.... Sad day for a small community.
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Liked: Room comfort
Disliked: Staff & service
Not a bad experience, but strange. We were coming into town fairly late, around 10:30pm, so I tried to call the hotel to alert them; I couldn’t find a working number. I found an 800 number, which was forwarded to someone named Bob’s voicemail. I didn’t leave a message. When we arrived, no one was at the property. There’s a door leading from the street upstairs, with no elevator. Thankfully there is a working phone number posted on the locked door, and we were able to reach someone and get a code to enter the building. It was a bit eerie - maybe because it was a Sunday night, we may have been the only ones there. All the room doors were open, and our assigned rooms (which we were told over the phone at the door) had our room keys on the desk in the room. My room was fine. The whole hotel is pretty dated, as evidenced by the corner shower with brass trim. The A/C worked well, and there was also a ceiling fan which is a plus IMO. The bed was fairly comfortable. In the lobby area, there’s a sign that says breakfast starts at 6am. We started the coffee maker up and we left the hotel at 7:30, and no one had shown up, and there was no breakfast. Thankfully, we discovered Kith+Kin a few blocks away, which did not disappoint.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight holiday stay

The room was clean and comfortable, Christmas Eve service & instructions were excellent. Enjoy staying here.
Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 3 nights in Jul 2022

10/10 Excellent

letkellae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again!

I just Randomly booked this hotel and it was very different. You have to call in to check in and they buzz you and you just go to your room. Its an older building but WOW! It was so antique like but it was amazing place. SUPER CLEAN and COMFORTABLE! I wasn't expecting that but was a great Stay. I didnt see anyone and they had litte breakfast food out but I dont need people in my face. AMAZING 👏
Stayed 1 night in Jun 2022

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Super accommodations, clean, quiet, comfortable.. we will return!
Stayed 2 nights in May 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised - nice, quaint, clean, comfortable bed, great roof top deck and convenient to downtown Artesia.
Stayed 1 night in May 2022

10/10 Excellent

Billy

Liked: Cleanliness, amenities, property conditions & facilities
Will be staying again, next time I'm in the area. Polite staff, clean, comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quaint hotel in the middle of Artesia.
Stayed 1 night in Apr 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel in Artesia

Nice clean property. Management not onsite however available by phone and very helpful. I had a UPS delivery that they accomodated very well including contacting me to let me know a package had arrived for me. Towels- thick and great quality. Like the nice towels at home. what a pleasant surprise at a hotel. Internet service was 5G with good connection. A good selection of TV channels with clear reception. Definitely this hotel was a better choice than the chain properties in Artesia.
Stayed 3 nights in Mar 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough

Nice place. A bit confusing to check it, but got it. Beds and pillows comfortable. The floors are older and wooden and very squeaky. Everything was older, but comfy enough. Free breakfast was cereal, bagels, yogurt, ect
Stayed 1 night in Feb 2022

8/10 Good

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort

Forget the breakfast

Hotel was fine...clean and attractive. I had no problem with contactless check in but breakfast area was not kept up. There was no milk and cereal was one of the fews things available. Might as well say no breakfast.
Stayed 1 night in Jan 2022