Khách sạn Caroline

"We were traveling with a trailer & there was plenty of space to park securely with it. Staff was very friendly & helpful...even arriving late at night."

"I was a patron for 10 months and each time i extended was charged the $30 cleaning fee, yet i cleaned my own room. I accumulated almost $2,000 in cleaning fees during my stay. My room was in need of repairs, along with other rooms. Born and raised here, worked at the original Treadway bute along with other community members felt it a disgrace on how the property inside and out was being cared for. Garbage strewn all over outside and no staff member taking care of any of it. Multiple mights i had...

"Verry bad"

"My room was cancelled. I was late getting to my e-mail on Friday, learning they tried to contact me because my card was outdated. Although I had sent a reply, my room was cancelled. I accept blame for not verifying the card on file."

"Special shout out to Lynn. I left my laptop behind . She found it & took great care in packing it up & delivering it to a FedEx drop box keeping me informed every step of the way. It arrived in perfect condition. Thank you! I am beyond grateful!!"

"It was okay "

"Staff was great the gentleman at the front desk went above and beyond!"

"Not a bad hotel I wish had breakfast included as there was barely any good or drink options. Unfortunelty others staying in the hotel ran theough the halls all night until 3am even after staff spoke to them. Did not get a good rest there. "

"Staff were very friendly and breakfast/ coffee were delicious. Great location-- close to the University. We missed not having a small fridge in the room for water. "

"Clean room"

"Friendly, professional staff. Room sparkling!"

"Excellent "

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."

"Staff was really friendly and the room was great!"

"The bed covers are dirty.Staffs are nice."

"Not enough food at breakfast"

"Staff are very friendly. Breakfast is good; really enjoy speaking with the breakfast staff. Nice property, my first choice when visiting Ithaca."

"The property was clean and well-maintained. The staff was incredibly helpful and friendly. However, the breakfast was just okay. For $300 a night, I had higher expectations. It seems that this property is in high demand, which explains the high rates, but the services and amenities don’t match the price. The evening coffee was not fresh, and the cookies just ok and were store-bought. "

"Pas vue de spa"

"Breakfast was very crowded"