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Hotel Cartagena Plaza

4.0 star property
Beach hotel with outdoor pool, near Rio Cartagena Casino

Choose dates to view prices

Photo gallery for Hotel Cartagena Plaza

Outdoor pool, pool loungers
Exterior
Lobby sitting area
Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Hotel Cartagena Plaza welcomes families to its upscale setting steps from the beach. Start the day with a breakfast buffet, book spa treatments, and choose between two restaurants for meals. The outdoor pool offers a refreshing spot to unwind between activities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Gym
The current price is 3.901.836 ₫
3.901.836 ₫ total
7 Oct - 8 Oct

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Double Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Club lounge access

Executive Room, Club lounge access | In-room safe, desk, free WiFi, bed sheets

Executive Room, Club lounge access

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Hairdryer
Private bathroom
Minibar
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Ocean view

Superior Room, Ocean view | In-room safe, desk, free WiFi, bed sheets

Superior Room, Ocean view

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
LCD TV
Sofa bed - double
Hairdryer
Private bathroom
Desk
Daily housekeeping
Iron/ironing board
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Woman Room

Woman Room | In-room safe, desk, free WiFi, bed sheets

Woman Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
Iron/ironing board
In-room safe
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room (Tematic Room)

Room (Tematic Room) | In-room safe, desk, free WiFi, bed sheets

Room (Tematic Room)

Highlights

Air conditioning
Private bathroom
Bathrobes
Hairdryer
Minibar
Coffee/tea maker
Mobile key entry
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Business Room, Tower

Business Room, Tower | In-room safe, desk, free WiFi, bed sheets

Business Room, Tower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
Minibar
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room

In-room safe, desk, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 2

View all photos for Room with Sea View

In-room safe, desk, free WiFi, bed sheets

Room with Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Superior

In-room safe, desk, free WiFi, bed sheets

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4

View all photos for Room Superior with Street View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Street View

  • 30 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

In-room safe, desk, free WiFi, bed sheets

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Executive

In-room safe, desk, free WiFi, bed sheets

Room Executive

  • 30 sq m
  • Sleeps 2

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About the area

Located in Bocagrande, a neighbourhood in Cartagena, Hotel Cartagena Plaza is in a shopping district and on the waterfront. Bodeguita Dock and Cartagena Fishing Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Castillo Grande Beach. Rio Cartagena Casino and Plaza Bocagrande Commercial Center are two other places to visit that come recommended.
Visit our Cartagena travel guideOpens in a new window
Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 km
  • Rio Cartagena Casino - 3 min walk - 0.3 km
  • Castillo Grande Beach - 14 min walk - 1.2 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Café Quindío - ‬2 min walk
  • ‪Ely Café - ‬2 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Leña Y Carbón - ‬4 min walk

About this property

Hotel Cartagena Plaza

Upscale family-friendly hotel near Bocagrande Beach
Located close to Rio Cartagena Casino and Castillo Grande Beach, Hotel Cartagena Plaza provides a free breakfast buffet, a nightclub and a poolside bar. The on-site restaurant, Restaurant Le Place, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Babysitting (surcharge), 1 meeting room and smoke-free property
  • Luggage storage, a banquet hall and concierge services
  • Multilingual staff, wedding services and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks and phones

All-inclusive details

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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  • Breakfast included
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8.0 out of 10, Very good, 451 reviews
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2.314.718 ₫ total
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Plaza have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Cartagena Plaza?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on 7 Oct 2025 start from 3.901.836 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cartagena Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cartagena Plaza?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Cartagena Plaza?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Cartagena Plaza?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Cartagena Plaza located?

This family-friendly Cartagena hotel is located on the waterfront, within a 5-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 1 mi (2 km).

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Reviews

Hotel Cartagena Plaza Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 277 out of 877 reviews
Rating 8 - Good. 293 out of 877 reviews
Rating 6 - Okay. 179 out of 877 reviews
Rating 4 - Poor. 74 out of 877 reviews
Rating 2 - Terrible. 54 out of 877 reviews

Reviews

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 4 nights in May 2025

10/10 Excellent

Manuel Eduardo Alvarez

Liked: Cleanliness, amenities, property conditions & facilities
El servicio es excelente
Stayed 3 nights in Jun 2025

4/10 Poor

Ivania

I choose this hotel because Is rated 5 stars ,but it doesn't even reach 4 . Almirante Cartagena Is rated 5 stars and is a really good and nice place . Defenily 5 stars .
Stayed 1 night in Aug 2025

8/10 Good

Maria C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy check in & out
Stayed 5 nights in Feb 2025

10/10 Excellent

Hanny Abigail Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Jun 2025

8/10 Good

George Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel, so my expectations were not high for the property. The building met those expectations. Staff is good. Food at the buffet was good. The bed was comfortable and the room was kept clean. One of the elevators was not working. Spent too much time waiting for elevators and they were usually packed. The location was close to the old town center.
Stayed 7 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad está bien le falta una piscina más grande y un bar fuera o dentro de la piscina ya que es muy fastidioso tener que salir de la piscina y secarte cada vez que quieres un trago y te estás bañando, como que no le vi sentido a eso es una locura total…
Stayed 2 nights in Aug 2025

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cartagena Plaza was one of the fewest all inclusive hotels in the city of Cartagena. And I gotta say it didn’t disappoint. Food, hospitality and overall service was exceptional.
Stayed 7 nights in Apr 2025

10/10 Excellent

Teruhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他の予約とあわせ10日間滞在しました。オールインクルーシブプランで、ヌーペリア海側の部屋。部屋も広く景色も良かったです。四つ星ホテルですが、部屋やトイレ、プールやBarが三つ星レベル。部屋の作りや品質が安っぽいし、barのカクテルやスナックがいい加減。欧米の有名チェーン四つ星とは違います。でもコロンビアの、と思えば満足できます。それにスタッフも頑張っていてフレンドリーで、食事も美味しかったです。毎日イベントもやっていますし、キッズクラブもあってすごく活気があるホテルです。家族連れにおすすめで、カジュアルにオールインクルーシブを楽しめます。
Stayed 2 nights in Jun 2025

10/10 Excellent

Daymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, limpio y buena ubicacion
Stayed 5 nights in May 2024

6/10 Okay

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene lobby bar, lo cual no te permite tomar bebidas cómodamente, tienes que subir hasta el piso 18 a solicitar bebidas
Stayed 3 nights in Jul 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es resumidas todo muy bien! Me encantó mi habitación en el piso 9 Tech. La discoteca en la noche se pasa agradable, la piscina en el pido 18 y los restaurantes. Todo bueno regresaría!
Stayed 2 nights in Apr 2025

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, good food and excellent location
Stayed 4 nights in May 2023

10/10 Excellent

Ayded

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and hotel was always maintained clean.
Stayed 7 nights in May 2024

10/10 Excellent

Roberto

We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Stayed 10 nights in Apr 2024

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very good restorante
Stayed 4 nights in Jul 2023

10/10 Excellent

Martin Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property the personality of the employees the service I will come back again
Stayed 5 nights in Aug 2024

10/10 Excellent

Rosalía Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Cartagena Plaza exceeded all expectations! They were incredibly friendly, attentive, and always willing to help. They even went above and beyond to organize a surprise birthday dinner for my son, which made our stay truly unforgettable. Absolutely 5 stars!
Stayed 4 nights in Nov 2024

4/10 Poor

Jisell

Disliked: Cleanliness, amenities, property conditions & facilities
No good
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the service in the most visited restaurant of the hotel. They don't provide enough amount of food.
Stayed 6 nights in Apr 2025

10/10 Excellent

MARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice.
Stayed 6 nights in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Jan 2025

10/10 Excellent

Hernan Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 7 nights in Apr 2024

10/10 Excellent

John Jairo

Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024

8/10 Good

Romy

Liked: Staff & service, property conditions & facilities
Staff was wonderful
Stayed 4 nights in Nov 2023