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Hotel Cartagena Premium

3.5 star property
Hotel Cartagena Premium offers a tropical getaway near Bocagrande Beach where travelers can enjoy sunny relaxation and authentic Spanish cuisine

Choose dates to view prices

Travelers find peace at Hotel Cartagena Premium, steps from Bocagrande Beach. Enjoy the outdoor pool, massages, Spanish restaurant, and poolside bar. Rooms include WiFi, and the rooftop terrace offers memorable views.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Minibar, in-room safe, free WiFi, bed sheets

Single Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Minibar
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Minibar
Cable channels
  • 21 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Sofa bed
Private bathroom
Rainfall showerhead
Minibar
  • 31 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Fridge
TV
Private bathroom
Rainfall showerhead
Minibar
Cable channels
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center - 2 min walk - 0.2 km
  • Rio Cartagena Casino - 17 min walk - 1.4 km
  • Centro Comercial Nao - 17 min walk - 1.4 km
  • Clock Tower - 3 min drive - 1.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive

Restaurants

  • ‪7 Cielos - ‬4 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Crepes & Waffles - ‬4 min walk

About this property

Hotel Cartagena Premium

Hotel near Bocagrande Beach
Close to Clock Tower, Hotel Cartagena Premium provides a poolside bar, a corner/local shop and a free daily manager's reception. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site Spanish cuisine buffet restaurant, Restaurante, offers breakfast, lunch and dinner. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-in
  • Smoke-free property, a lift and luggage storage
Room features
All 140 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers
  • TVs with cable channels
  • Balconies, fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: COP 12,000 for adults and COP 12,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,099 square foot of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 12000 for adults and from COP 12000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Premium have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cartagena Premium pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Premium?

Self-parking is free at this property.

What time is check-in at Hotel Cartagena Premium?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Cartagena Premium?

Checkout is at noon.

Where is Hotel Cartagena Premium located?

Located in Bocagrande, this hotel is within a 5-minute walk of Plaza Bocagrande Commercial Center and Bocagrande Beach. Hospital Naval de Cartagena and Malecón Bahía de las Ánimas are also within 15 minutes.

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Reviews

Hotel Cartagena Premium Reviews

5.2

5.6

Cleanliness

7.4

Location

5.6

Staff & service

5.8

Eco-friendliness

4.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 60 out of 247 reviews
Rating 4 - Poor. 55 out of 247 reviews
Rating 2 - Terrible. 71 out of 247 reviews

Reviews

8/10 Good

Arthur

Great staff and food was excellent
Stayed 3 nights in Jun 2023

4/10 Poor

Claudia

Liked: Cleanliness
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Stayed 1 night in Jul 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Stayed 5 nights in Mar 2023

4/10 Poor

Clara B

Disliked: Cleanliness, room comfort
La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Stayed 5 nights in Jul 2023

10/10 Excellent

imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
Stayed 4 nights in Feb 2023

6/10 Okay

Susana

Liked: Cleanliness, staff & service
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Stayed 1 night in Feb 2023

4/10 Poor

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Habitación sin nevera baño muy pequeño
Stayed 1 night in Oct 2022

6/10 Okay

Merlin Josué

Liked: Cleanliness
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Stayed 3 nights in Aug 2022

6/10 Okay

Edgardo

Disliked: Staff & service, amenities, property conditions & facilities
Run down, beds are hard, bathroom is in bad condition, front desk slow
Stayed 1 night in Jun 2022

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in May 2022

2/10 Terrible

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever stay away
Stayed 10 nights in Apr 2022

10/10 Excellent

Yehin Fabian

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Mar 2022

2/10 Terrible

walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
Stayed 7 nights in Mar 2022

6/10 Okay

Heriberto

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Stayed 7 nights in Mar 2022

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piú

Espperienza orribile
Stayed 3 nights in Jan 2022

8/10 Good

Carlos A

Liked: Staff & service, property conditions & facilities, room comfort
Bien situado, habitaciones amplias.
Stayed 1 night in Jan 2022

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

Runtergekommen und lieblos renoviert

Ist das Geld nicht wert. Selbst 2 Sterne wären zu viel. Das sehr in die Jahre gekommenene Hotel wurde und wird teilweise renoviert. Viel Pfusch und es wird kein Wert aufs Detail gelegt. Lautes Hotel. Türen mit Karte waren dreimal defekt. Nicht zu empfehlen.
Stayed 10 nights in Oct 2021

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Room comfort

regular

La piscina no estaba en funcionamiento. La luz estaba parpadeando todo el tiempo. Las almohadas son malas
Stayed 4 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio, muy demorado, se realizó el pago y al momento de dejar las instalaciones del hotel me volvieron a pedir el pago diciendo que no había pagado y casi no me dejan salir del hotel por eso, hasta que pude comprobar que si había pagado, mucho descontrol, y las habitaciones muy fea he incómodas
Stayed 1 night in Oct 2021

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Muy gracias
Stayed 1 night in Sep 2021

8/10 Good

Alejo Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia. El aire acondicionado falló no había conexión de internet y por supuesto tenía problemas en el trabajo
Stayed 2 nights in Sep 2021

6/10 Okay

Adriana Maria

Disliked: Property conditions & facilities, room comfort
En la habitación en la que me hospedé, es necesario que cambien el colchón y las almohadas, están demasiado deteriorados, no es confortable dormir así
Stayed 2 nights in Sep 2021

4/10 Poor

Magaly

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

El hotel está muy descuidado. No hay protocolos de bioseguridad. La comida es muy mala y en el restaurante cada quien sirve lo que quiere, lo cual es muy riesgoso en tiempos de pandemia. Retiraron la tv por cable de las habitaciones y pusieron tdt y la señal es de muy mala calidad.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El desayuno tiene mucho por mejorar, no hay variedad! La ubicación del hotel es buena, las habitaciones son pequeñas y el baño es ultra pequeño entonces no es muy cómodo. La verdad no volvería
Stayed 4 nights in Jun 2021

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

el hotel es viejo. los cuartos parecen de motheles. un poco descuidado, pero en la habitacion 1601 senti una paz y tranquilidad. y la vista hacia al mar fue super reconfortante. descubri cosas de mi misma que no me di cuenta. el sueño fue profundo. gracias
Stayed 1 night in Jun 2021