Khách sạn Carterway Heads

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"Great hotel. The location is fantastic, the staff go above and beyond. A favourite spot for a getaway with opportunity to walk, visit High Force waterfall, have a drink in the cosy bar and dine in the elegant dining room. Breakfast was great - the food is obviously local and fresh."

"Good value for money"

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"location. Personal very friendly."

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Great hotel, staff on reception very friendly and helpful"

"Spacious room, large bathroom with good shower. Carpet marked, tea / coffee table did not match, looked like it came from a junk shop. Food was good & reasonably priced. Restraunt service could be slow at times."

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"Awful"

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Our room had everything we needed. The bed was very comfortable & shower hot & powerfull. We ate on two nights - the food was very good & service quick. The only thing we didn't like was the peas which we both left. Breakfast was also very good with plenty of choice. We had eggs florentine & the full cooked breakfast. The breakfast manager was very friendly & very good at his job. We wouldn't hesitate to book again & will hopefully return someday soon. Extremely handy having the bus stop right...

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"We stayed at Langley Castle Wednesday and Thursday. The castle itself is stunning, towering stone walls, peaceful grounds and interiors that balance medieval character with modern comfort. The staff were exceptional throughout our visit, friendly, attentive and genuinely welcoming. Check in was smooth and the breakfast and the evening meal was very good. I booked the castle view room with the roof terrace, it was very quiet, apart from the visiting Peacocks and Peahens, and is accessed from the...

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."