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"Ideal"

"The best things about this hotel are the views from your room and the amazing breakfast. The pastries, bread, meat, cheese, and fruit selection was incomparable. It’s a long walk down and up the hill if you want to get to the shore but well worth it. "

"Beautiful hotel with fantastic views of Vesuvius and the harbour. Attentive staff some went over and above some a little cold and hostile but overal god experience breakfast was lovely both hot food and pasties, cakes cures meats cheeses croissants fruit salad breakfast rolls and juices and amazing cappuccinos. Dinner was really lovely . Only downside was the location was a title tricky to get into town and taxis a little pricey. It’s located at the top of a hil. You ca walk to the funicular cable car and get to Mergelina then have to wak to the Metro to connect to the Napoli Centra station. Other down side would have been nice to have a gym and spa on site but we knew this before booking. Clean and lovely rooms that were cleaned daily . Can’t fault it apart from tricky location "

"Large, clean room. Convenient for getting around the city. Friendly staff. Very tall walls outside both of our windows - so no view or natural light. Lots of steps leading to our room (206) - lift only goes to level 3, so you have to walk up and down the steps to get to ypur room. Breakfast was fresh and ok, but I am vegan and the other guests were eating the vegan croissants (they weren't vegan!) If you're not vegan, the breakfast looked fresh but the selection was quite small. "

"Breakfast was a joke. The platters were empty. We waited 10 min , no one stocked anything. Then we asked one of the staff to make us omelet. They brought us plane one egg omelet and told us it will be 12 euros to room charge which they ended up waiving as there really was no food in the platters. First time had worst experience in a hotel. Bathroom has no vent fan. Shower door did not close and when we used the shower. Water is all over the floor outside shower. Front desk staff Francisco - so rude. Location is not tourist friendly . There are not good options to eat around the area either. "

"Great location and friendly/helpful staff. "

"Unbeatable views"

"Breakfast food was bad and very limited for dairy free. A loud party til 12am disrupted our stay. Management were not empathetic and only comped a lunch bill for a night of interrupted sleep."

"The shower water pressure was extremely weak. The room lacked basic amenities like a vanity kit, body lotion, and hair conditioner. The hotel felt dated and looked nothing like the photos."