Khách sạn Cassop-cum-Quarrington

"Lovely hotel"

"Not clean Pet hotel Not suitable for anyone with animal allergies When we arrived at the hotel at 11:30pm we then found out that the room was a room used for owners with pets We were not offered a room pet free. As it was so late and been driving for over 6hrs we looked at the room - but the room had a really strong cleaning product smell - probably trying to mask the animal smells, and looking closely on the floor you could see animal hair. So we left the room as it was not suitable for...

"Nice spacious and very clean room. Well facilitated with a tea tray and bottles of water. Room was immensely hot but thankfully able to open all the windows. Liked fresh cooked breakfast (as opposed to usual buffets) however I would love to see a better drinkable coffee being served and a little gripe - after requesting hard poached egg with no ‘snot’ my egg was totally snotty when I cut it and ran into my breakfast so didn’t eat much. But all in all a very pleasant stay and reasonable value for...

"If you’re disabled or just an older guest beware the rooms have not been reviewed by an appropriate person. I found the bathroom a death trap. No grab rails in the shower but the worst was the slippery floor in the toilet with nothing to grab onto when struggling to arise from the toilet. My husband had to help me but not before on making an attempt my feet slipped and I finished up with a nasty fall and a now painful back. At 2am I had to ring reception I was frozen- the radiator didn’t work...

"Good parking for the area. Reception, restaurant and bar have had a referb but rooms are in need of complete referb. On arrival our bathroom had not been cleaned and in a bit of a state, ( not very happy 🤔) however we went to reception to complain, Stuart the receptionist was first class very polite and apologetic and found us another room. Good breakfast. Again I point out that the rooms are in need of a good overhaul."

"Parking easy and room was spotless "

"Staff excellent. Setting beautiful. We stayed in the old house which had real charm, but was a little tired. Beyond the historic house is a conference centre, with spa. We ate an evening meal in the 1744 restaurant which was well priced and very tasty. "

"Well situated. Hotel felt a bit dated but we got a good rate so I guess that reflects it. Staff were friendly but service a little slow and inefficient. We had two rooms for our family. My room was fine but the second room the shower didn’t drain and flooded the bathroom which was a nuisance. I slept perfectly well but it would have been nice to be able to change the temperature- the panel in my bedroom didn’t seem to work. Rooms were clean but looked like they could do with a refurb. "

"Room was excellent and staff were polite and helpful"

"I can highly recommend this hotel. It is clean and in great condition. The staff are brilliant and the lovely lady on reception made us feel so welcome. Breakfast was fantastic and I would say it’s the nicest hotel we have stayed at in a long time 😊"

"Lovely grounds lovely room. Nice welcome from david. "

"Absolutely amazing time we had for Valentine’s Day "

"Clean room, comfy bed, lovely pub setting with great food both for dinner and breakfast. Parking was plentiful "

"Tuesday night is curry night"

"Staff were helpful and friendly. Room was comfortable clean and well serviced. Other facilities were good (although vegetarian food was sorely lacking). Parking was easy. Would definitely use again. "

"We just had a standard double room, I was suprised how nice it was for the price. The hotel itself is lovely, such a beautiful place. There are a few animals outside to feed, an outdoor bar area. The bar inside is great and reasonably priced. The food is AMAXING "

"Lovely rooms and a good location."

"Quality"