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Hotel la Grotta

3.0 star property

Choose dates to view prices

Photo gallery for Hotel la Grotta

Exterior
Outdoor dining
Exterior
Room
Dining

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Hairdryer
Bidet
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Double Room Single Use

Room

Standard Double Room Single Use

Highlights

Air conditioning
TV
Hairdryer
Bidet
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Hairdryer
Bidet
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Via dei Mandorli, 22, Castiglione delle Stiviere, MN, 46043

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante La Grotta

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Payment types at the property

Important information

Property is also known as

Hotel la Grotta
Hotel la Grotta Castiglione delle Stiviere
la Grotta Castiglione delle Stiviere
Hotel Grotta Castiglione delle Stiviere
Grotta Castiglione delle Stiviere
Grotta Castiglione lle Stivie
Hotel la Grotta Hotel
Hotel la Grotta Castiglione delle Stiviere
Hotel la Grotta Hotel Castiglione delle Stiviere

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Hotel la Grotta Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 107 reviews
Rating 8 - Good. 35 out of 107 reviews
Rating 6 - Okay. 32 out of 107 reviews
Rating 4 - Poor. 17 out of 107 reviews
Rating 2 - Terrible. 13 out of 107 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Peter, Hungary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tragic

Nice appearance of the hotel, but just outside! Inside it was stinky and musty. The breakfast was a joke: no fresh bakerwares, ham, or cheese! Only packed sweet cookies that you can buy in any shop. The cat which was chasing a mousing in the garden came and went into the kitchen!-Disgusting!!! Never go there!!!
Stayed 3 nights in Jul 2015

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk pasta!

Vi havde bestilt halvpension (morgenmad + aftensmad) 7 nætter for 85,5 € pr. døgn. Hotellet har intet menukort og man bliver hver dag spurgt, hvad man ønsker at spise. Pastaen er frisk lavet fra bunden hver dag og smager fantastisk! Personalet er super serviceminded, imødekommende og venlige. Ved indgangen til hotellet er der påklistret 3 michellinguides "diplomer", hvilket hotellet virkelig lever op til. Vi havde indtryk af at mange "lokale" benyttede hotellet og kun få turister, mødte vi under vores ophold. Vi kan varmt anbefale dette hotel.
Stayed 7 nights in Jul 2017

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень приятная почти домашняя атмосфера, которую создают не только природа, прекрасный климат, уютные номера, но и персонал: добро жевательные и очень приветливые люди. На мой взгляд отель подойдёт для отдыха романтическим парам и любителям спокойного отдыха людям старшего возраста.

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities

Uma agradável surpresa!

O único problema que tenho a relatar é uma luz acessa, durante a noite, perto da janela do quarto que estava hospedado. Preço muto Bom. Atendimento muito bom.

8/10 Good

johnni

Liked: Cleanliness, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimi!!! Non abbiamo potuto soggiornare, hanno dato la nostra camera ad altri ed in modo scortese ci hanno detto che con noi avrebbero guadagnato meno costringendoci ad annullare il soggiorno. Sconsiglio

2/10 Terrible

moe kako, milan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atitude was bad

Tv not installed no good staff Promote area Nothing there to enjoy

2/10 Terrible

Kyra, Schweiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

war überbucht!

Kann das Hotel nicht bewerten, da es überbucht war und wir nach 5 Std. Anfahrt ein anderes Hotel anfahren mussten. Uns wurde versichert, dass wir upgraded wurden. Dem war leider nicht so. Das andere Hotel Albergo La Spia d'Italia in Solferino hatte wohl auch 3 Sterne, war aber grotten schlecht. Die Dusche war kaputt und wurde nicht repariert, kein WC Papier nachgefüllt, das Frühstück miserabel, nicht einmal genug Brot für alle war da, erst nach Langem wurden halbe Hamburgerbrötchen (siehe Foto) gebracht, obwohl eine ganze Gruppe im Hotel ware, welche nicht einmal alle gefrühstückt hatten und auch hunger hatten, der Empfangsbereich schien mehr ein Familientreffpunkt zu sein, der TV lief auf Hochtouren, an der Bar schlechter Service, nicht einmal die Preise konnte man uns sagen, WLAN nur im Empfangsbereich, Minibar war nur ein Kühlschrank, Restaurant kalt eingerichtet. Das Personal widmete sich lieber der Familie als dem Gast, das Fräulein vom Frühstück sehr schnippisch und unfreundlich, entweder waren sie im Restaurant oder im Empfang, völlig überlastet. Nie wieder. Wir waren sehr enttäuscht, zumal wir ein andere Hotel gebucht hatten und von einem Wechsel mehr erwartet hatten. Absolut inakzeptabel!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Non sono passati a rifare la camera. Personale cortese.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in den Bergen, Familienbetrieb

Sehr netter Service. Mit dem Auto gut erreichbar. Schöner Ausblick. Parkplätze ausreichend vorhanden. Zum schlafen Reicht es vollkommen

2/10 Terrible

Zis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kann ich nicht bewerten, da mir vor ort mitgeteilt

Nach 5 Stunden anfahrt wurde uns vor Ort mitgeteilt das das Hotel überbucht sei, aber wir in ein besseres mit mehr Sternen umgebucht wurden. Oke schauten wir und das ganze mal an...wir kamen in ein versifftes stinkendes Zimmer das nichts anbot was wir gebucht hatten. Nach langem Dusskutieren bekamen wir doch noch ein angenehmes Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not good attiud

Dear sir or madam . I set in the la grota hotel from 24 of august to 31 of august  1st reserve was for 3 nights in amount of 141 euros i found it was very hard to check in when i arrived at 23:40 because no one was there . After 3 nights passed in peace  I resereved for 2 nights with 91 euros again and was good passed in peace  But there was minimum probelm which was solved because  they charge me 91eurs in the receiption  for 2 nights in the morning when i renewed and then in the night they charge me again from my other credit card which registered on expedia web site for reservation when i reviewed them they said me come next morning at the morning they give me back the amount in cash  Then i renewed again one night and was good no probelms  The last night for me in lagrotta hotel which was from 30 to 31 of august when ihave renewed my reservation with them via expedia and i paid the total fees via paypal then what actully happened they remove us from la grota hotel  they open my room as i was not there remove my lagage and things from the rom call me to come i found my lagage out of the room and then  send us to another hotel that name was albergo spa de italy in solfarino  because they receive a big toursist group in lagrotta the hotel  where we was sent  no ac condition working in all rooms  at the end i check out in the next morning i checked out then after i go they charged me an amount of euros i came back to hotel after many trails in telephone to reach them

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Not good attiud

Dear sir or madam . I set in the la grota hotel from 24 of august to 31 of august  1st reserve was for 3 nights in amount of 141 euros i found it was very hard to check in when i arrived at 23:40 because no one was there . After 3 nights passed in peace  I resereved for 2 nights with 91 euros again and was good passed in peace  But there was minimum probelm which was solved because  they charge me 91eurs in the receiption  for 2 nights in the morning when i renewed and then in the night they charge me again from my other credit card which registered on expedia web site for reservation when i reviewed them they said me come next morning at the morning they give me back the amount in cash  Then i renewed again one night and was good no probelms  The last night for me in lagrotta hotel which was from 30 to 31 of august when ihave renewed my reservation with them via expedia and i paid the total fees via paypal then what actully happened they remove us from la grota hotel  they open my room as i was not there remove my lagage and things from the rom call me to come i found my lagage out of the room and then  send us to another hotel that name was albergo spa de italy in solfarino  because they receive a big toursist group in lagrotta the hotel  where we was sent  no ac condition working in all rooms  at the end i check out in the next morning i checked out then after i go they charged me an amount of euros i came back to hotel after many trails in telephone to reach them

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

in lagrotta hotel which was from 30 to 31 of augus

in lagrotta hotel which was from 30 to 31 of august when ihave renewed my reservation with them via expedia and i paid the total fees via paypal then what actully happened they remove us from la grota hotel  they open my room as i was not there remove my lagage and things from the rom call me to come i found my lagage out of the room and then  send us to another hotel that name was albergo spa de italy in solfarino  because they receive a big toursist group in lagrotta the hotel  where we was sent  no ac condition working in all rooms  at the end i check out in the next morning i checked out then after i go they charged me an amount of euros i came back to hotel after many trails in telephone to reach them i asked them why charged they said last night no payment i said i fully paid via paypal they said we have no paypal at the end they give me the last receipt for the last night and now ipaid 2 times .  As expedia website i need from you to give me back the amount i paid via paypal because they took it from my credit card and i feel really not good for the last night i want you to soolve that probelm actuully if they do not have paypal why it was in options if they do not have reservation for the last night whey it was opened in your website And it was unpolite from them to remove our laguage outside the room 

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Nicht empfehlenswert

Gelangweiltes, inkompetentes Personal. Zweimal falsch codierte Zimmerkarte vergeben, so dass wir in bewohnte Zimmer eindrangen. Peinlich. Keine Restaurants in der Nähe im August geöffnet.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

albergo carino immerso nel verde

albergo comodo per raggiungere i luoghi turistici del lago di Garda

6/10 Okay

Stephan

Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Personale gentile ma struttura inadeguata

Nel complesso l'albergo non sarebbe male, il personale tra l'altro è sempre stato gentile e disponibile ma il problema grosso sono le camere. Piccole, strette, vecchie, poco luminose e purtroppo decisamente carenti in pulizia (e intendo quella vera, non quella di facciata). Se siete alla ricerca di un posto "dormi e fuggi" anche per più giorni può andare, ma se pensate ad un lungo soggiorno e/o ad una permanenza di più tempo all'interno dell' hotel, allora mi sento di sconsigliarlo.

6/10 Okay

stefan, münchen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ruhig gelegenes Hotel. Für Kurztripp gut geeignet. Super Service

4/10 Poor

Vladimir , Paris

Disliked: Cleanliness, staff & service, room comfort

Hotel sans plus qui ne mérite pas les 3 étoiles.

Accueil très froid sans aucune explication. La chambre mérite plus qu'un rafraîchissement Le temps s'est arrêté dans la chambre que nous avons obtenu occupée. Le pire c'est l'odeur de chien qui était omniprésente. Heureusement que nous avons passé qu'une nuit. Le seul côté positif c'est le calme de l'hôtel.

6/10 Okay

Maria, Milano

Liked: Staff & service

posto tranquillo ,

l'unica nota negativa se cosi si puo dire , manca di segnaletica per arrivare a destinazione.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wir sind später angekommen, nur eine Übernachtung ohne Essen. Insgesamt gefällt mir das Hotel gut.

6/10 Okay

Mesut

Zimmer war klein und Dunkel, für die durch reiße eine Nacht war es ok

8/10 Good

Andrea , Piacenza

Liked: Staff & service

Tranquilla posizione

Ideale per soggiorni tranquilli, camere in ordine, personale molto alla mano. Buono per coppie. Vicinanza al lago di Garda

4/10 Poor

yoann

Disliked: Staff & service