Search Chalets in Castries Waterworks Forest Reserve

"If i had to make a complaint it would be on the staff in the buffet and the outdoor bars. They were not to friendly and you had to wait too long for service. Other then that the food was fantastic and the place was very clean."

"Staff was exceptionally nice. Kudos to the chef Dinner was par excellence....looking forward to my return"

"While I did appreciated the location and the fact that I could have visited the other resorts. I felt the breakfast could have been better in terms selection. Looking forward to the hotel upgrade. "

"The staff were very friendly . Everyone was very helpful and they were accommodating to my 4 year old son . It was just the two of us and when dining everyone was very helpful grabbing stuff so I didn’t have to wait in lines when my son wanted something else . The room was clean and the property was well maintained someone was always cleaning . The beach did have a lot of seaweed but they offered transportation to another beach . The water slide and water park were down but there was still a lot to do . Overall it was a great experience and I’m looking forward to coming back "

"Room was clean, staff was so nice and helpful, it was an hour drive from the international airport and Pigeon Island, pool with swim up bar was great but it does close at 6pm"

"Our stay at the Hideaway at Royalton Saint Lucia was truly exceptional. From the moment we arrived, the service and hospitality exceeded our expectations. Our butlers were attentive, professional, and went above and beyond to ensure every detail of our stay was perfect. The bar staff were outstanding — friendly, energetic, and always ready with excellent recommendations and amazing service. A special mention also goes to the Prime Travelers group and the general staff throughout the resort who made the entire experience feel warm, welcoming, and unforgettable. The combination of excellent service, beautiful surroundings, and the genuine kindness of the staff made this one of the best vacations we’ve had. We are already looking forward to returning. Highly recommended!"

"Beautiful people and property "

"We had a good time! The staff were friendly and helpful, pleasant and smiling.The food was delicious! Although there was no live entertainment on site, the beach was a short, relaxing walk from the hotel. Would stay here again!"

"Wonderful friendly staff. Excellent location and extensive breakfast choice."