Khách sạn gần Bảo tàng Cathar Mazamet tại Mazamet

"Turned up to hotel at 2.45 door locked with notice stating staff returning at 5pm. Still nobody at 5.15. Other clients arrived stating they had received an email from owner with code entrance and room number. We did not! Tried ringing owner.Taking the initiative we worked out from the register what rooms were taken so we took a key. The hotel is smelly, dark and very unwelcoming. Our room had staining around the toilet bowl no shower curtain so the floor was flooded and dangerous. There was...

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Idéal pour se reposer dans un cadre champêtre!"

"My two friends and I had a wonderful experience at this hotel. The owners and their sons were kind and personable. Our room was a generous size and the bed and bath linen were high quality. It was wonderfully clean and warm. We will visit again. Also, it was within walking distance to the Goya Museum and the downtown core. "

"We visited for a weekend from the UK to attend a wedding in the area. The staff were really friendly and helpful, and we arrived to find that our two twin rooms and had been changed to a family suite, which was perfect for our needs. Lovely breakfast and everything spotlessly clean. Air con was much appreciated during a very hot weekend. The only disappointment was that the pool was dirty and poorly maintained - I wasn’t even sure if it was open, the condition was so poor, with murky cloudy...

"Never again"