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"The staff there were great. Super helpful when our keys stopped working"

"Doorman and Front Desk both very attentive and polite. "

"Conveniently located hotel and comfortable, quiet room. I didn't hear any noise from the hall or other rooms and the A.C/heat was quiet and worked very well. "

"What a great place. We only stayed 1 night, but will stay there next time when in Richmond."

"The room wasn’t cleaned at all the whole time we were there we were rationed towels only given 2 even though I booked a room for 3 people not once did they ever come in and atleast empty trash and refill toilet paper never have I stayed at a hotel where you had to go down and ask for clean towels and empty your own waste baskets"

"I don’t recommend it to others."

"Great location.... "

"I recently stayed at this hotel and unfortunately had a very disappointing experience. The room did not appear to be properly cleaned upon arrival. The shower was broken and difficult to use, and the fridge was rusted and did not feel secure or safe. The TV remote/control was sticky and clearly had not been sanitized. On top of that, there was a very strong unpleasant smell in the room, likely caused by humidity or mold, which made the stay uncomfortable. Overall, the room felt poorly maintained and unhygienic."

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