Search Hotels in Cerro alto, Puerto Plata

"The room wasn't properly cleaned, the food same every day, the bar doesn't have different types of drinks."

"The rooms were not clean, with cockcroaches, it was very bored without animation. It was terrible"

"I’d give the hotel a solid 7/10. The stay was generally comfortable and enjoyable, with good service and decent amenities. The room was clean and the location was convenient, but there were a few areas that could be improved Overall, it offers good value for the price and I’d consider staying again."

"Le site était bien"

"Everything about The New Garden was great, the housekeeping was top notch, the breakfast was better than expected, the front desk staff was helpful with getting me connected to the wifi and the security was on point. My two complaints are.. 1: I only got a wifi connection on my 3rd floor balcony or on first level (no big deal) #2: there's plenty of towels in the bathroom room but NO washcloths (my suggestion is to pack 1 or 2 in your bags) other than that I would definitely recommend as well as stay at New Garden hotel again"

"The Room Items( the Iron, Ironing Board Weren't in Good Working Condition. The TV. Didn't have. ESPN Available, and the Games that I was able to get. Was in the Spanish Language only. And after Paying for my Full All Inclusive package fir Myself and my Guest. I thought a Laundry service( for 10-12 items of Clothing would be a free Service!!! When I Checked Out, I was Charged $33 for 12 items !! Which wasn't Good."

"Poca variedad en los bufet, la comida en su mayoría insípida. Cucarachas en el baño, no volvería a este lugar."

"I would’ve enjoyed my stay much more if there hadn’t been so many hidden charges and unexpected fees afterward. I was also disappointed that the room didn’t include a microwave, the bed was extremely hard, and there was no room service available. Those amenities are important to me when choosing a hotel, and without them, the overall experience felt uncomfortable and inconvenient. Unfortunately, because of these issues, I have to leave a negative rating. My stay could have been far more enjoyable if the accommodations had matched what I was expecting and I hadn’t felt nickel-and-dimed throughout the experience."

"My stay at Iberostar Waves has been amazing! The schedule is action packed and the food is amazing. I also love their environmental initiatives, especially with their gardens, fruits, herbs,etc that are grown on site!"