"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel was excellent, the wifi was especially excellent. I was there only for a couple of nights found the staff actively helpful. I was warned that the Saturday night there would be a concert in the stadium opposite until midnight. My room faced the stadium and it was loud in the room, but I was out most of that evening, and fortunately I went to sleep at 11pm even though the concert was still ongoing.
The best thing about the hotel is that it is co-located with the Movietowne mall so...
The hotel was excellent, the wifi was especially excellent. I was there only for a couple of nights found the staff actively helpful. I was warned that the Saturday night there would be a concert in the stadium opposite until midnight. My room faced the stadium and it was loud in the room, but I was out most of that evening, and fortunately I went to sleep at 11pm even though the concert was still ongoing.
The best thing about the hotel is that it is co-located with the Movietowne mall so...
Vance
Reviewed February 22, 2018Reviewed February 22, 2018
The hotel is extremely clean and check-in process was one of the quickest I’ve ever experienced. Likewise, the checkout was simple and quick.
The staff is pleasant and kind.
The hotel is extremely clean and check-in process was one of the quickest I’ve ever experienced. Likewise, the checkout was simple and quick.
The staff is pleasant and kind.
The hotel is a real gem. The hotel staff were friendly and helpful. Room was clean. Nice to have a balcony to sit out on too. Breakfast was plentiful and a good range of options. Pool area was also great. Used this every day. We ate at Kava. Pizzas were excellent! Would 100% stay here again.
The hotel is a real gem. The hotel staff were friendly and helpful. Room was clean. Nice to have a balcony to sit out on too. Breakfast was plentiful and a good range of options. Pool area was also great. Used this every day. We ate at Kava. Pizzas were excellent! Would 100% stay here again.
The staff was amazing. From reception to the young lady at the bar, the accommodating server on the rooftop. All of them made our stay so perfect and exceptional. I called for the ac to be turned off and it was sorted out immediately.
Late check out was provided without hassle. The ambiance and the friendly accommodating staff made the experience all round excellent.
One issue was the security that came to the rooftop and told us it’s time to go to sleep and that we were there...
The staff was amazing. From reception to the young lady at the bar, the accommodating server on the rooftop. All of them made our stay so perfect and exceptional. I called for the ac to be turned off and it was sorted out immediately.
Late check out was provided without hassle. The ambiance and the friendly accommodating staff made the experience all round excellent.
One issue was the security that came to the rooftop and told us it’s time to go to sleep and that we were there...
Very good location for central Port of Spain. A good selection of restaurants, bars etc within 5 minutes walk to the Savannah. High standard of cleanliness. The apartments have all yoiu need including a kitchen, AC , small balcony , TV etc. Helpful staff. Overall good value for money considering the location
Very good location for central Port of Spain. A good selection of restaurants, bars etc within 5 minutes walk to the Savannah. High standard of cleanliness. The apartments have all yoiu need including a kitchen, AC , small balcony , TV etc. Helpful staff. Overall good value for money considering the location
The cost to stay for the 2 weeks was affordable, due to the expedia holiday package l selected.
I especially loved hearing the nighttime and morning sounds of the nature's little creatures, much better than having to use white noise in my flat. The ambience was so peaceful, and l especially enjoyed sitting in the verandah, looking at the sunrise; quite therapeutic.
I hope however that the breakfast could be more local and varied.
All of the staff were warm welcoming and friendly- 10 out of 10...
The cost to stay for the 2 weeks was affordable, due to the expedia holiday package l selected.
I especially loved hearing the nighttime and morning sounds of the nature's little creatures, much better than having to use white noise in my flat. The ambience was so peaceful, and l especially enjoyed sitting in the verandah, looking at the sunrise; quite therapeutic.
I hope however that the breakfast could be more local and varied.
All of the staff were warm welcoming and friendly- 10 out of 10...
Ann
Reviewed October 29, 2024Reviewed October 29, 2024