Search Hotels Near Charing Cross Road, London

"The room is clean. The window has the view of street and Leicester Square which is nice. Chinatown, Piccadilly Square and theaters just blocks away. Staff are very helpful. Air conditioning is working great. Only thing I found inconvenient is the room doesn’t provide a tissue box. That’s unusual. Overall the experience is good."

"The staff was top notch. They went above and beyond. Perez the doorman was professional, friendly and helpful with all our request. Javier the concierge took us on a fabulous tour of the property and shared so much history about this beautiful property. The location of this hotel was convenient to many attractions, shopping and restaurants. We would definitely stay here again if ever in London."

"I booked this hotel based on location and reviews. The location was perfect however I should have not purchased the breakfast package, it was over priced for what they serve and quality was lacking. Check in was a nightmare after an overnight flight. They said they would send a text when a room was ready, they never did. Staff overall were nice however housekeeping needs improvements. Needless to say I wouldn’t book again."

"Hotel was in a fantastic area, great staff. The only negative was the bed was pretty hard. Otherwise it was great."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in the lobby (there was one) to throw away simple things because no one came to empty out the can until my second to last day did I receive a cleaning service. "

"Helpful staff when we dropped our bags off early. Room was clean and the bed was comfortable."

"Bed was soiled, neighbors were loud all night and staff would not assist"

"Fabulous hotel. Would highly recommend."

"Clean room, good size, nice bathroom "