Khách sạn Charlestown

"The owners and staff were awesome. They took time to get to know us and were so welcoming and helpful with anything we needed. They gave us info about how to get around and offered to organize things for us. The property was unique and the individual cottages were amazing. Be aware though, there’s no AC. It didn’t bother us but might be a deal breaker for some. We will absolutely be back! "

"Absolutely wonderful. This property is beautifully kept, the furnishings newly redone and everything simply elegant. Our room was large and clean; nothing fancy but super comfortable with a private terrace and lovely view down to the ocean. The hotel's separate beach property was a great addition - allowing you to have a access to a private beach with a bar and shade and shelter if you want it. But the most amazing was the staff. All of them were friendly, engaged and super helpful. This is a...

"This my second time staying at this place and when I thought things would have been better after the first time, It became worst. When I arrived the reception was closed from after 4pm or 5pm. my flight landed 7:40pm. The entrance gate was closed I had to open it on my own. I had to call out for someone to come and attend to me and give me a key to which ever room I was assigned to. When asked if the resturant is opened. answer was no it is close for now, which means I can't have breakfast at...

"The room was very clean, had a okay view of the ocean, the WiFi was great. No problems at all"

"Excellent place."

"Amazing stay! Restaurant downstairs has great food 10/10 recommend."

"Yes everything is within walking distance...The staff is very helpful and accommodating. Alex is a gem..Hope he is the Manager...The Spanish chef is the best i have ever met..Such a humble guy...Told him i donteat glour and he did some plantain for me....so sweet....i will recommend to anyone"

"We had a room at the front of the hotel overlooking he street. The street is particularly noisy on Friday and Saturday evenings with much loud music. The room was once of a high spec and is still ok for a short stay. Our bed sheets did not look clean."

"amazing beautiful hotel, service is very kind and engaged, food is fantastic, pool gorgeous. "

"No parking. You need to park at your own risk on a dangerous street "

"The service was really very good. Everyone who worked there was very professional, helpful, and pleasant. You can WhatsApp the managers and get nearly immediate replies. The property is small but very well taken care of. It’s a smaller (boutique) hotel so if feels like a mansion with a half-dozen or so rooms. All the rooms face the same way. The staff were happy to arrange taxis and recommend delivery restaurants. The infinity pool is small but more than enough. The staff will set up beach...

"The room was clean and spacious. Has an iron board but no iron, guess you can ask for. Lady on reception was very nice. Staff on restaurant and food are great with lovely view. Internet sometimes goes a bit lower but did the job. Tv is good aircon good. For the price point it is a great stay. "

"Fantastic view from room. Pool was large and clean; excellent for laps. Out of coffee and creamer for the room but the office was able to supply some. The first day the room was not serviced. We stayed 5 nights. Seeing monkeys from the room was a delight. Restaurant food was exceptional. The staff was very attentive. We would go back if we return."

"The location was ideal - perfect climate and truly beautiful. The 4 Seasons resort had well maintained, spotless rooms with very nice decor. The landscaping and gardens were gorgeous! The restaurants were outstanding- impressive menus and very accommodating to dietary needs. The staff were friendly, professional, and helpful. "

"The 2 bedroom oceanfront villa itself was excellent except very poor water pressure in the showers. Bring pods for clothes and dish washer. The pools are unusable. IDK if that is algae covering the bottoms or weird dark paint job. No one used them. Mosquitoes are a significant issue throughout island. We found the Yachtsman restaurant disappointing and overpriced ($5 US for a carafe of tap water!). Bananas, the Drift, and the Brewery restaurants were all excellent. Seriously consider renting...

"Beautiful property. Overall staff very friendly. Good location on the island. Lots of things to do. Housekeeping on several days was lacking, sink was very slow to drain and hot water would stop during a shower (you have to wait for a minute or two for it to come back). These are the only reasons we didnt give 5 stars. Would definitely stay here again. "

"Very clean and well kept. Food was great. Would stay again if ever revisit the island. Walking distance to lots of great food and beach."