Khách sạn Charlotte Amalie West

"Ac didn’t work in first room they accommodated and moved me to another room only issue was it was Saturday night and it was above their restaurant and bar and the music was so loud it shook your floor and you had to liste in to it until 12 pm. After I said something they accommodated me again moved me to a quiet room and gave me a free night. So if you do ever have an issue there speak up and they will most definitely make it correct. It was my second stay here and I enjoy the place so since...

"Amazing!!!!"

"Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel."

"Giving this “hotel” a three star review because the beach was very nice, warm, and clean of sea weed. The “hotel” was extremely run down. They call themselves a resort, but offer nothing besides a room and a small restaurant. It was clear that they cater to cruise ship traffic. When the cruise ships are not in port they scale back their staff and recreation to the bone. See picture of our “ocean front” room attached to the review. Come for the beach … stay somewhere else."

"Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it."

"I really love this hotel, everyone is super nice and helpful"

"This place has not been updated in years. -Nothing was open in the hotel. No restaurant, no bar, even the pay on your own snack bar had absolutely nothing, not even a water. No airport shuttles as advertised. -I would never recommend staying here. Not even if it was free. -The cost of the taxi to the airport is the same price as if you were on the other side of the island. -Ocean front room I rented has a major road in front of the ocean. Loud all night"

"great staff"

"Front desk staff was rude, spotted big cockroaches around the property, vending machine was out of order, additional surcharges for daily house keeping, rarely any complementary refreshments available. This property is falsely advertised we learned that it is not a hotel resort it’s private owned timeshare’s upon checking in for my accommodation booking for queen size studio suite room with ocean view balcony as we received our room the balcony did not have ocean view it was a city view instead...

"Customer Service was horrific."

"Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!"

"The room & facility was great but the hosts were absolutely amazing! Highly recommend "

"Our experience at the Secret Harbour Beach Resort was fantastic. It was a beautiful property with great ocean views and a very friendly staff. We will be back!"

"The pool bar and penthouse had amazing views!"

"**★★★★★ Unforgettable birthday stay at Pink Palm Hotel (St. Thomas)** We had an absolutely amazing experience at **Pink Palm Hotel in St. Thomas** for my birthday trip. The pool area is truly a showstopper—**scenic mountain views from the pool** that feel peaceful and postcard-perfect. We especially loved doing an **excellent night swim**, and having the **hot tub option** made it even more relaxing and special. Our room was **large, modern, and beautifully designed**, with decor that felt...

"Location to pool was good. Pool wasn’t very clean"

"was very disappointed with this resort. The food and service were terrible, and there were very few kid-friendly options. There wasn’t much to do for families, and there were no real activities to keep children entertained. Many of the scheduled activities were canceled, making the experience even more disappointing. The prices at the on-site restaurants and shops were also extremely expensive, and an 18% service charge was automatically added to purchases, which made everything cost even...

"Ideal location."