Khách sạn Charm

"The onsite restaurant and bar are not open. Ok stay; indicative of the price point"

"clean room"

"Everything was fantastic, everyone made you feel special.."

"The first time I stayed here was really nice. I was upgraded to a suite and it was nice. This time I was disappointed. I understand it is a 2-star hotel however it should still be a wonderful experience. The room was very muggy and had a strong mildew smell. It had a dehumidifier in it which the rooms should not need. I had to keep it on and it was really loud. I had to empty it every 12 hours. The carpet was moist from the humidity. The were pillows old. Wasn't the best. Customer service great!"

"Beautiful property. We absolutely loved our stay and our tour of Amish country."

"Nice place to spend time"

"Bed did not have sheets on it. Shower was dirty and moldy."

"Very clean, rooms very nice."

"I stayed at this hotel about 8 years ago and it was pretty nice. One of the better in the area especially for the price. I know time as passed and things get old, but to me it just seemed a little tired. The food was not great. Typical breakfast stuff but limited from what I remember. I am writing this over a month past so take it was a grain of salt as I am trying to remember specifics."

"Clean room great staff good breakfast Thank you"

"everything was great"

"Though the staff was friendly and accommodating, the rooms were not clean. The first room I was given had a distinct smell. I was given another room which the bathroom was not clean ( dirty towels and soap still out). I was finally upgraded and given a somewhat clean room (something was on chairs and I wiped chairs down) and tub did not work. Very disappointed."

"Okay hotel. There is no elevator. Pool area needs to be cleaned daily. Hair was on the floor in the bathroom. There was no iron or ironing board."

"The room was clean but the shower stall base was unsteady. As you took your shower the floor of the shower rocked and creaked. The breakfast was okay. The rooms were not as soundproof as desirable. You could clearly hear the loud conversations of others around you. The balcony was small but a nice feature. The chair in the room was lacking padding. When you sat down in the chair, you really sat down. The staff was cordial and helpful although business related conversations were easily...

"Conveniently located, clean rooms, good view of the river offering a river walk, quiet"

"Super clean and helpful staff."

"Relaxing and quiet. Close to all of the fun."

"We were welcomed politely, but right away were told we could not have the room we booked in advance: we had called in advance in the morning as was mentioned we should do before checking in. During booking , we knew we could bring a pet , with paying a fee, which was fine with us. During our call that morning, the person who answered our call, stated we would not have the room with the view over the valley , but a different room in the hotel and the the security fee for the dog was $100. A bit...

"We spent our anniversary here and enjoyed every minute of it. As soon as you step in the front door you feel as if you've stepped back in time. So if you enjoy old time feel then this is the place for you. Steeped in history you feel as if you are walking the halls of yesterday because you are walking the halls of yesterday. The Queen Victoria Room with its beautiful piano, gorgeous color scheme and parlor furniture makes you feel as if you traveled back in time of no T.V or cellphones and your...

"Very clean hotel in the heart of Amish country. Well maintained. Nice patio area."