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"Great hotel near airport. Note staff unfortunately don’t speak any English "

"Ventilation system the smell is all over the place Smoke Smell smell is all over the place . Need recycle of freshly air pumps of fresh air obtaining the moisture and smoking smell from hotel . Some moisture was found on concrete wall of my washroom. Some Mould was found at the bath Remaining is very good service and update Furniture and lay out."

"The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. "

"Fantastic place, we had a really great time. Highly recommended for families and couples."

"The hotel very nice and service very good"

"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! "

"优点：位置在免税店附近 去海口东站25分钟之内 设施整洁 五星级酒店以外的好选择 缺点：办理入住手续服务的职员态度一般 不主动告诉早餐享用时间 房间内要手机充电就只能用床头的usb 插头数目不足"

"Unexpectedly well condition and good service!"

"I was stayed this hotel for 3 nights, staff , helpful and friendly. Comfy bed and breakfast was super good lots of variety."

"I was very impressed with the property. The breakfast buffet had a great verity & makes the value of booking much greater. It's in a more business focused area which gave a nice respite from the higher traffic touristy area's."

"Nearby shopping mall, many options for the meal. The mall is bit quiet. I should visit womer season to see the vibes of peak season."

"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."