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"not used"

"Horrible experience. Music blasting from the room across from us whole night. Shirtless guests running across the lobby. Staff did not even accomodate our request "

"I stayed at this hotel recently and felt there is good potential, especially given its convenient and central location. The overall cleanliness and maintenance, particularly in the bathroom, could be improved, as issues like water seeping onto the floor and limited hand towels affected comfort during the stay.The staff were courteous, but some processes could be better organized. I was contacted late in the evening to provide my passport and additional documentation for their records, which would have been much more convenient and less disruptive if handled fully at check-in.The food was quite average compared with restaurants and hotels of a similar category in Chennai, and did not particularly stand out. With improvements in cleanliness, bathroom maintenance, and front-desk procedures, this hotel could offer a much smoother and more enjoyable guest experience in a very good location."

"My favorite place to stay"

"Spa and gym were good, mattress and pillow not comfortable for a good night sleep"

"As always, the Leela Palace sets the standard for luxury accommodations in Chennai. The rooms are exceptionally comfortable, the food is delicious and the ambience is extremely welcoming — you can’t "

"Fabulous hotel and service "

"We booked a King bed for 3 nights. After a long day of travelling we arrived at the hotel around 11:30pm. We called the hotel a few hours earlier (around 7pm) to inform them that we are still coming and to confirm our reservation - they acknowledged. Once we arrived at our hotel the duty manager Amandeep Singh said the room is still no ready and to wait 20/25min for the room to be cleaned. That is completely unacceptable. The Front Office Manager Tamana Kaundal then advised that they can put us in a 2-bed bedroom instead and move us the next day - which would be a huge inconvenience as we had a busy day scheduled and would not want to repack our belongings to move to another room. Service was horrible and rooms were out dated. I will not be returning and would not advise anyone else to stay here either."

"The beds were really comfortable; the staff extremely polite and helpful. We needed extra towels which were delivered immediately. The deputy GM Vanitha introduced herself to arriving guests and made sure that the check in process was completed without any hitch, especially since we had two very jet lagged children with us. The food was a bit too spicy for our taste, but the breakfast spread was just amazing. The pool was clean and surrounding areas spotless; it was a pleasure to stay in Savera. Would definitely stay here again"