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"My wife and I always stay at The Pointe whenever we ski at Okemo. It is dependably clean, comfortable and convenient. Only a short drive from Okemo and the accommodation for the price is a much better value than on-mountain options. The Castle Dining Room is a 5-star experience and many other Ludlow restaurants are only a few minutes away.!I am happy to recommend it."

"Room was fine. Only stayed one night for a quick trip. Didn't realize that the restaurant was closed on Sundays. Was looking for a meal after a long drive, but there were plenty of places to eat in the area. "

"Every employee was incredibly friendly, even if only passing us in the foyer or hallways. Stacy, the operations manager, was especially engaging, knowledgeable and helpful as we were deciding what to do for dinner and what events and venues were worth visiting. We took all of her suggestions and were thrilled when she was spot-on across the board, from Ye Olde Tavern to the syrup-making tour at Dutton’s to the Vermont Country Store. She’s an asset to your operations."

"Good job"

"the lady at the check in and the waiter were amazing"

"What a dump"

"The bath soap container was empty. I asked a hotel staff member if she could refill the dispenser and she said she would bring it to my room in a few minutes. She never showed up as promised. I passed her on the way out 45 minutes later. She look at me and went on her business. "

"It was great to have so many amenities on site. It felt like a home away from home. "

"Room was dusty ans did not appear to have been cleaned properly, had an allergy flair up. Found hairs in the bathroom. No other rooms available had to leave. Had to leave to another place. However staff was understanding, polite and tried to accommodate. It just didn’t work for us. "