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"Breakfast is mediocre and unbelievably crowded, facilities though well maintained are outdated."

"I had a wonderful stay at the St. Regis! The staff was super accommodating and went above and beyond to ensure our stay was great! The premises were clean and so was our room. The food was great (I ate at the bar, the restaurant, and the breakfast station downstairs). Everything was amazing and I will definitely be coming back when I return to Osaka. "

"I’m impressed by service of staff. I’d booking Non smoking room which in the room have a smell of cigarette. Hotel staff offer to change the room immediately. Most if staff are friendly and have a service mind to assist you. The location also very convenient. Just above the subway station and can walk to Shinsaibashi shopping street."

"Great hotel near lots of eateries and shopping. Near several trains. Staff was nice and courteous, upgraded to an executive suite and so happy we did, room was larger, comfy bed, great view too. Breakfast was a great start to our day good assortment of food. "

"Great location, great onsen"

"Absolutely perfect property. Great amenities, convenient location."

"location is good nearby train station, good to shopping. Room cleaning need to upgrade"dust" and in the event of an accident,please make announcements in english or mandarin(chinese)."

"Finding the reception was the hardest part because when you first walk in you have to figure out where it's at. (It was on the 5th floor or something, I don't remember) The area around is amazing, very close to Osaka Castle (About 15min walk/5min taxi) The view of the river is beautiful especially when the boats are going by. It's connected to a massive mall that has lots of food and shops. I spent a lot of money on the cheap and delicious sushi at the Moyori City shop!"

"フロントデスクの電話が応答しない。オートロックのキーナンバーがメール内容のものとは違う。他のお客さんが夜中にチェックインする際に誤った番号を教えられてい"