Khách sạn gần Nhà thờ San Juan de la Cruz tại Madrid

"The check-in process was not excellent. We arrived at 4:30PM and our room was not ready. We had to wait for the staff to find an available room, which was not our first choice. However, later the hotel offered to move us to another room, which we did not make because it was inconvenient. The manager improved our stay by giving us free breakfast which was excellent. The hotel is in an excellent location, close to restaurants, museums and shopping. We would return"

"Desayuno"

"Needs dusting the rooms with my allergy’s terrible Every thing else amazing"

"Quarto Excelente ! Custo , localização , próximo de metrô. Vale a pena ! "

"All good"

"amazing!"

"Es un gran hotel !! En todos los aspectos, comida, ubicación, instalaciones y personal !!!"

"Excellent stay, highly recommend"

"Todo muy bien pero el servicio ya en 2 ocasiones que hemos ido de parte de Alicia y Oriana, en el restaurante es espectacular. Aparte de que el desayuno es perfecto, delicioso y muy variado, ellas son encantadoras y siempre dispuestas a ayudar y servir. De lo Único que me quejaría es de que no te den agua para beber, pedimos unas en la recepción y nos las cobraron a muy alto precio. Por lo demás, es un lugar incríeble para Quedarse."

"Great place to stay!"

"Loved the location and staff were very helpful"

"I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly ."

"Excellent location and value"

"Check-in experience was not that great, and we finally got our room and the A/C was bad. Had to change room. I’m a Hilton Diamond, so got upgraded to a suite, which are fine, but their A/C is very weak. We slept in a king bedroom one night and A/C was fine. Suites are bad. Would not recommend this Hilton hotel. Staff is generally nice, but certain exployees at the reception have an attitude."

"Ubicación perfecta, desayuno completo y delicioso, atención excelente, todo limpio y ordenado. Recomiendo 100%"

"Extremely well located, staff was very helpful. Highly recommended for stays in Madrid center."

"The staff was so helpful, they went out of their way to help us."

"This hotel is an icon in Madrid. Good rooms, service, and great bar!!"