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Cleveland Marriott Downtown at Key Tower

4.0 star property
Travelers find their downtown Cleveland haven with American comfort food, fireside relaxation, fitness classes, and salon pampering services

Choose dates to view prices

The Cleveland Marriott Downtown at Key Tower is in the heart of the city, offering American cuisine and a welcoming firepit. Guests can join fitness classes or visit the hair salon between exploring nearby attractions like the Huntington Convention Center and JACK Casino.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is 4.823.148 ₫
5.667.198 ₫ total
includes taxes & fees
31 May - 1 Jun

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About this property

Cleveland Marriott Downtown at Key Tower

  • Upscale hotel near Huntington Bank Field
  • Near Huntington Convention Center of Cleveland and JACK Cleveland Casino, Cleveland Marriott Downtown at Key Tower provides a corner/local shop, a firepit and a garden. Indulge in a manicure/pedicure, Ayurvedic treatments and a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Fitness classes are offered at the health club; the property also has a hair salon, a bar and conference space. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • Valet parking (surcharge), express check-out and concierge services
    • A reception hall, a ballroom and outdoor furniture
    • A lift, luggage storage and a gift shop
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 400 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and shower/bath combinations
    • Mini fridges, free infant beds and cable channels

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 18 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 25.99 per day
  • Valet parking fee: USD 48.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cleveland Marriott Downtown at Key Tower pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on 31 May 2026 start from 4.823.148 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cleveland Marriott Downtown at Key Tower?

Self-parking is available for USD 25.99 per day. Valet parking is available for USD 48.00 per day.

What time is check-in at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleveland Marriott Downtown at Key Tower?

Checkout is at 11:00 AM.

Where is Cleveland Marriott Downtown at Key Tower located?

Located in Downtown Cleveland, this spa hotel is within a 10-minute walk of Cleveland Mall and JACK Cleveland Casino. Huntington Convention Center of Cleveland and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

Reviews

Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful Everyone so nice and accommodating! Definitely stay again!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were simple and no problem with early check in. Would not have made it to show without it. Excellent service at the restaurant/bar.
Stayed 1 night in May 2026
Verified

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room kind efficient front desk staff. The market quick grab was very good as well.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Johnmichael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out were quick and easy. The rooms were clean, and I had a wonderful view of Lake Erie and Huntington Field. They had a nice lounge. The items in their market were a little expensive for my taste. Great location as well, with a lot of shops, restaurants, and museums within walking distance.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Nokukhanya

Liked: Cleanliness
Loved my room. Staff was friendly and accommodating. Slept so well!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sanders

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities
Very nice accomodations, exceptionally clean, great service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious well appointed suite.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect location for the convention center
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities
Excellent customer service front desk & valet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Frailan

Liked: Cleanliness, staff & service, amenities
Great clean room and great location! Went there for a Pittsburgh Steelers/Cleveland game and the stadium was only a few blocks away.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Holly Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were fantastic as was the breakfast and snack and hotel restaurant. However my outlets in the bathroom didn’t work and long black hair ALL over the carpet in my room. Clearly the cleaning staff needs to run the vacuum.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Everything was so clean and fresh.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy check in!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Corby

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed our stay and our trip to the Rock and Roll HOF. The hotel and staff were great.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
quick and easy and staff responsive
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Virginia

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great evening and oversight stay with comfort and peace.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the spa was amazing. First time experiencing it. Very professional staff, made you feel very comfortable and relaxed. The atmosphere was very comfortable. Will recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the dinning was great
Stayed 1 night in Nov 2023