"The check-in process was unnecessarily complicated. A few days before arrival, I was told to call a number or go to a building that wasn’t clearly identifiable on Google Maps and wasn’t actually opposite the bus terminal as stated. On the day, I then received multiple WhatsApp messages about collecting the keys—difficult to manage without mobile data, meaning I had to find WiFi just to check in.
On arrival, the floors had clearly just been mopped and were still wet, leaving footprints...
"The check-in process was unnecessarily complicated. A few days before arrival, I was told to call a number or go to a building that wasn’t clearly identifiable on Google Maps and wasn’t actually opposite the bus terminal as stated. On the day, I then received multiple WhatsApp messages about collecting the keys—difficult to manage without mobile data, meaning I had to find WiFi just to check in.
On arrival, the floors had clearly just been mopped and were still wet, leaving footprints...
Rohan