Residences in Coeur de Chartreuse

"I booked for 2 people and they seemed surprised. They only provided one key which made all the planning extremely inconvenient as I had to attend a conference while my girlfriend was sightseeing. Very disappointed that they didn' have a second key."

"Excellent location, friendly staff. Lots of amenities "

"Great location. Amazing staff. Appartment is well equipped with comfy beds."

"The staff were amazing and made the stay lovely- the spa areas was very relaxing and the room was clean and well furnished. Would certainly stay again!"

"Bon sejour dans cette residence confortable et bien placée par rapport au centre ville. Je regrette toutefois que les linges de maison (draps, serviettes) ne soient pas fournis et surtout que cette information ne soit pas plus visible sur le site hotels.com. cela m’a occasionné un surcout qui aurait pu etre évité."

"Beds were not as advertised nor sleeping arrangement. Many things were not available either such as pool and sauna. This was due to the virus as told by staff, but that was not mentioned in advertissement. In fact you continued to advertise all as if it was available. Not at all what i expected and paid for. Very dissapointed. You advertised many things that were not true."

"Formidable"

"Great location for ski lifts and great apartment. Very spacious and lovely views. "

"Terrible manera from the concierge who screamed at us because we forgot our key inside the room and he has to go to reception and get us the master key. He literally screamed and was extremely upset. He shouldn’t be working in hospitality if he cannot handle this type of situations. Innocent mistake that happens to guests frequently. Very disrespectful. He was angry at us and felt the need to show it with yelling and bad manners."

"Simple and remote place"

"The view of the fall was fantastic."

"Stunning location in the alps. The accomodation was picture perfect and the staff were very friendly and helpful. The chap who greeted us at reception on day1 was such a gentleman, very knowledgable, and very helpful. Excellent overall"