Khách sạn Collinsville

"TV was hard to navigate, only 1 chair (for 2 people staying). Beds were comfortable. Overall ok for one night."

"AC wasnt on in the lobby & breakfast area. The lobby bathrooms were not clean, many places looked like they'd been wiped down but with the wrong cleaners. So many finger prints in the elevator. Breakfast was hot but not fresh by 8am. The shower glass had only been wiped on the top half. Our double Queen booking was changed to a king suite without asking (which was probably expedia) and there were no other options avaliable. The front desk lady was awesome but otherwise not a good experience. "

"The Hotel and staff were very accommodating. We had an issue with a third party booking (Expedia), for the paid rates. Devon was able to adjudicate the rates and get us checked in. One of the hotel beds nearest the door was sinking in the middle."

"feels like a gross room, towels weren't folded and obviously clean and the non-smoking room smelled like smoke"

"We needed a hotel room for one night to rest after a long travel day on the road. Alot hotels in the area were already sold out; so the hotel room did serve it's purpose. Unfortunately , the room we were given ( Room 303) had a severe moisture issue. The flooring including the carpeting was damp and condensation was pooling on the flooring so much so that I had to lay towels down to absorb the water. Everything in the room felt damp and by morning my suitcase had a damp feel to it as well. ...

"It was shown cleaner and more up to date. The dishwasher pulled out of the hole when the door was opened. The shower had old tile and looked run down. The door to the room did not swing shut automatically. They switched my room and it was a little better but the shower still looked old and mildewy around the caulk. There were lights hanging out of the ceiling in the check in space. It was noisy with the waffle house right next door."

"Great staff and kids loved the pool and breakfast."

"one of he main reasons we chose this hotel is because it had a pool. after checking in upon going to the pool we found it to be cold as ice and the water was cloudy and murky. unusable. will not stay here again."

"En la aviation de arriba. Alguen de echo toda la noche caminando y el charro ilia muy mal 👎👎👎"

"Place was not really like describe old no maintenance"

"no do not disturbed tags. call desk and they said they would tell maids . Must not got the word out when got back from getting lunch maid hah been in room and made bed."

"It was nasty"

"Our room at another hotel was cancelled, so we ended up here. Very clean, quick check-in, everyone was very friendly, great breakfast. I have friends who are Drury sin loyalists, and I get it now. Great value."

"Nothing we liked. Old, run down place. Don’t suggest staying here."

"Its a clean hotel."

"How friendly and helpful everyone was."

"Beautiful hotel!! Only complaint is only one of the 3 elevators are working and it’s slowwwwww.. people were aggravated about it. Staff in boxcar rooftop restaurant are too busy chit chatting and they don’t focus on customers..food is just ok.. simple bar food.."

"The room was effectively clean. The comforter was stained on the outside. I wasn't too concerned about that. The reality is, I wanted a cheap room. I got one. Was it everything I'd like to have? No. But I didn't want to pay for a room that had everything I'd like to have. "I got what I paid for" and for that, I have no issues. There were some things broken. Shampoo dispenser in the shower. Light bulbs missing from the lamps. The chair seat was collapsed enough it was difficult to sit in it and...

"Very clean room"