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Hotel Columbia Sc I-20/i-26

2.0 star property

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Photo gallery for Hotel Columbia Sc I-20/i-26

Pool
Exterior
Lobby
Room
Pool

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Parking available
  • Pool
  • Housekeeping
  • Air conditioning

Room options

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About the area

Map
1335 Garner Lane, Columbia, SC, 29210

Property amenities

Internet

  • Available in all rooms: High-speed internet

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Regency Inn Columbia
Regency Columbia

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Hotel Columbia Sc I-20/i-26 Reviews

Reviews

4.2
Rating 10 - Excellent. 20 out of 187 reviews
Rating 8 - Good. 22 out of 187 reviews
Rating 6 - Okay. 16 out of 187 reviews
Rating 4 - Poor. 16 out of 187 reviews
Rating 2 - Terrible. 113 out of 187 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like my stay & requested a refund they said no I never stayed in the room that night & the front desk closed at 930 not 10 the manager is a jerk he has no class would never stay or recommend anyone here
Stayed 1 night in Jun 2020

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT WASTE YOUR TIME!!!

I booked this room online and prepaid. When I arrived, I was told rudely that the hotel was sold out. When I told the lady at the front desk that I booked through hotels.com and prepaid, she told me that I would get a refund through hotels.com. It's been 3 days and now no one at the hotel will authorize my refund. I ended up driving my family to another hotel. I am VERY dissatisfied. Especially with hotels.com for not backing the customer. I have used hotels.com for a very long time. Not anymore!
Stayed 1 night in Jan 2021

2/10 Terrible

Yingqin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a worst human being, hotel owner of Regency

We booked and prepaid for this hotel months ahead, when we got to the hotel that night, basically this hotel refused our stay even though I have paid for it. He said the ownership changed. Why didn't he contact me or hotels.com when this hotel is no longer operating, according to the new hotel owner, they switched to a new owner. We were kicked out of the hotel office, not even allowing us to contact hotels. com for alternative accommodation, the new hotel owner is a barbarian! I have never seen as decent human being behaved the way towards us. I will never, ever stay with you, OYO again, name of the hotel when I booked, nor should you book Regency Inn, now called.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIGHTMARE

Horrible place of business. No one at the hotel when we got there last night. Paid $50 didnt get to stay and hotels.com will not give our money back. My family of 4 had to sleep in the car. Very deceiving, and hotels.com cares more about policies then thier loyal customers. Extremely disappointed in both oyo and hotels.com
Stayed 1 night in Jan 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Jose

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2021

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I feel ripped off!

I did not stay at the hotel. When my son went to the hotel to register he was told there was a flood and no room available. When I called to make sure that my money was returned, it was denied stating that I did not show. I complained and was told to contact Hotels.com. When I contacted Hotels.com, they contacted the hotel who told them that my adult child tried to register and children cannot register. I was told that I would hear back in 48 hours. It has been 48 hours, and nothing but this survey!
Stayed 1 night in Dec 2020

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place in America

It was the worst hotel experience ever in my life! Roaches everywhere, tv didn’t work, no bathroom door, the key to the rooms didn’t work. Ever time we had to get back in the room we had to call maintenance! They need to shut this place down ASAP cause it’s nothing healthy and safe!!
Stayed 1 night in Dec 2020

2/10 Terrible

William

Stayed 13 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything overall the room was amazing. And they offer military discount
Stayed 1 night in Dec 2020

2/10 Terrible

Ninki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have called

I got there at 930 pm and was informed that I had no room due to plumbing issues and no one called to tell me befor so I could get other accommodations
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress and boxspring was stained the comforter was stained there were cockroaches holes in the walls there are no trash can no ice bucket no towels no toilet tissue in the room overall the place is disgusting and I don't even know how it's in business
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get a chance to even stay at the hotel but they took my money.
Stayed 1 night in Dec 2020

2/10 Terrible

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

Tuyen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So terrible, the room like never clean with alot of bug,
Stayed 1 night in Dec 2020

2/10 Terrible

Tizier

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
It really wasn’t all that, but it was somewhere to stay for a while.
Stayed 2 nights in Nov 2020

2/10 Terrible

Edwina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here this place is dirty nasty and not safe
Stayed 1 night in Nov 2020

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By mistake I booked a room at 10:30 pm at this hotel that closes the reception at 10:00 pm. I called them to their useless number in Puerto Rico that never works. I thought that they could easily refund me or change the date but NO, they decided to take my money. No ethics, like someone who sees that your wallet drops and decide to take it. After one and a half month and two emails they didn't contact me. Don't give money to companies like OYO hotels.
Stayed 1 night in Sep 2020

2/10 Terrible

Lavinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get to check in they stated they were closed after I already paid hotel does not look like pictures on website at all
Stayed 1 night in Oct 2020