2/10
Terrible experience. I had multiple rooms with multiple issues. The a/c wasn’t working and the rooms were terrible hot. The plumbing in one room didn’t work so guest had to use someone else’s room for bathroom needs. Rooms smelled like smoke. Multiple elevators didn’t work and took over 30 mins to get to the lobby. Valet parking was a nightmare and took over an hour to drop off and pick up your car. Stay was rude and unpleasant. None of the issues were addressed before check out and during check out the staff told me to take it up with Expedia. I filed a complaint Expedia in which they did nothing but apologize for the inconvenience. Overall, totally dump and everyone agreed the hotel was the worst part of the trip.
Michael
Lưu trú 1 đêm vào Tháng 6, 2025