Search Pet-Friendly Hotels in Colwall

"When we arrived the air conditioning was on in our room and it was so cold. It was cold outside so I have no idea why it had been left on. As you entered the hotel it was so warm then going into our room was very uncomfortable. Staff did come up and said it would take some time to warm up which it did so sadly the only time we really spent in the room it was freezing. Also it was incredibly difficult to get ready. The room was so dark and what lights there were barely lit the room. Even the bathroom was dark. As a woman we do need light to get ready but even my boyfriend found it frustrating. The room was clean and the staff were nice. We went downstairs to sit in the bar and the leg snapped off the sofa so I ended up on the floor! Staff seemed unbothered and just moved the sofa. The room was warm by the time we got back to sleep later so that was something. Breakfast was nice and the staff were friendly enough. Due to the disappointing room I doubt we would return. Plenty of other options in Cheltenham. "

"Welcoming staff, comfortable stay"

"We didn't have breakfast. The room was clean and beds comfy, but the shower was very weak and kept falling forward so difficult to use. The pool is warm and usually nice but a large group of teenagers took over the pool and we had to leave as my daughter became anxious. Previously we have enjoyed the pool."

"Beautiful building, room immaculate but a bit tired in places."

"Had a fantastic and very relaxing treatment in the spa."

"Mid week overnight stay. We had the golf view. Used the pool, outdoor hot tub and sauna. Had evening meal which was lovely and reasonable price. Buffet style breakfast. Staff friendly and polite. Would definitely recommend and hope to return. "

"The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky. "