Search Hotels Near Condor Machay Waterfall, Quito

"All around great place and amazing experience. Only thing better could be mattresses/beds. "

"Great location, excellent breakfast , Wi-Fi ok , staff great. Would definitely go back"

"Excellent "

"Good hotel with good location, friendly staff and a great view of Panecillo from the breakfast area"

"Good place"

"Very helpful staff, close to metro"

"Well kept, authentic and well decorated. Excellent location. Nice staff. Super clean and spacious room. Would def stay again"

"Excellent service. Front desk and restaurant were very professional. Great stay. "

"Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience."