2/10 - Tồi
Mikheil
21/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Badly mismanaged hotel!
I have never been to a more mismanaged and more misguided hotel in my life (and that says a lot as I travel quite a bit).
The property is on the lake side of a highway with no crossing directly available, so you need to wither croas by the over-road bridge 200m to the right or pedestrian crossin 300m to the left wirh no pavement anywhere. Key features:
- Reception doesn't care about guests at all.
- Cleaners might come or not, unless you ask multiple times for it.
- AC either doesn't work or blows right on the bed directly.
- Leak stains everywhere
- Dirty floor and tables in the dining area and patio.
- Ridiculous pool stinking of bleach.
- Free toiletries given as pack of 1 for 2 guests.
- Exposed wiring
- Elevator doesn't work from 3rd floor
- Key Cards work only in some rooms
- After AC leaked in our room and aoaked into the carpet, we had to ask reception 3 times before they moved us.
- WiFi worka sporadically at best.
- Genuinely unfriendly and bored staff.
- Coffee machines contanrly broken in breakfast area.
No response from managemebt about our enquiries and ask for cancelation of our stay.
People, please avoid this place at all costs!!!
Mikheil
Lưu trú 7 đêm vào Tháng 8, 2025