2/10 Terrible
LAWRENCE
Travelled with family
15 Jun 2024
Disliked: Cleanliness
Checked into our room, dropped our luggage off and then went out to meet friends. Returned late the night of check-in and notice there was defecation on the toilet lid and underneath the toilet seat. We used the public restroom that evening and notified the desk early the following morning and was told that the cleaning staff does not start until 9:00. We were checking out prior to 9:00 so we never got resolution. Emailed both the property and corporate and got a generic response. Will never go back.