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"We stayed at the ibeostar in Cancun and the difference is night and day. This one in puerto plata is not well kept. The pool was dirty, paint around the hotel chipping away , food was okay. No complaints about the staff, they were all friendly and polite. I just wish the facility was up to the same standards as the other locations. Cancun location there were shows and activities that we were made aware of and invited too. Im not sure if there were any here because I did not see any or hear of. The atmosphere was just different. All in all I would probably not attend this location again. "

"Good bang for your buck"

"We like the comfort of the room and the attention received."

"Hotel feels more like motel or someone’s house with rooms in it. Tv wouldn’t work when asked to for help front desk clueless. It took Manager to finally get it working on last night of visit. 3 nights with nothing but crickets in room. Would never go back to this motel not hotel."

"Very clean rooms, beautiful staff and welcoming and friendly"

"The room is clean and the host is eager to provide service. Location wise, it is not close to city center or tourist attractions. There is one restaurant that you can order take out. All in all, it's good value for the money."

"Daniele was super kind and always open to support. The room has all facilities you might need and overall it was clean. I would highly recommend to stay in Casa Azul! "

"No no no!!!!These shameful people.They said property would not be ready until 6pm.They send someone to get me by630.Yhey took CB me to an entirely different location.They said I only need be there for one night until my orringal place was ready. There was no hot water and no AC.I refused to stay,, the ask e for cab.. Because I did not stay at this substitute they then said I could not stayyvbh"

"Loved the room, terrace, and balcony. The room had everything one could possibly need. Easy access to owner. "