Search Hotels Near Museum of Taino Art, Puerto Plata

"I’m sorry but it was not a good stay for me was very disappointed .1st hot water was not working at all .toilet was clogged .smelled like mold .furniture was from the 80’s broken down had no control of the AC . outlet broke my wire to my charger . puddle of water when i first walk in room was not clean .had to ask multiple times for extra towels floors were musty moist due to the mold . food was horrible Breakfest , lunch & dinner . I fell and twisted my Ankel & was bleeding and the front desk could not do anything for me not even give me a band aide .phone in the room did not work the whole 5 days I was there . no room service communication was horrible we would complain to the front desk nothing was done and was told us that when we went to el pilón they was going to compensate us with a bottle of wine for all the mishaps and when we got there they didn’t know what we was talking about I ask for credit and was told no I would not suggest this resort to anyone nor will I ever go back wish i can get my money back My ankle is still swollen and bruised cause they wasn’t able to provide me with no type of 1st Aid Kit not even a band aide so disappointed "

"Big resort, staff is friendly and the food at the buffet is decent, but the best food is at La carte restaurants"

"Clean room , nice entertainment everyday some thing for the whole family to do "

"Excellent"

"Clean room, wonderful staff. "

"Very clean rooms, beautiful staff and welcoming and friendly"

"The room is clean and the host is eager to provide service. Location wise, it is not close to city center or tourist attractions. There is one restaurant that you can order take out. All in all, it's good value for the money."

"Daniele was super kind and always open to support. The room has all facilities you might need and overall it was clean. I would highly recommend to stay in Casa Azul! "

"Great staff and clean rooms. "