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"The staff is not very oriented to service. My check in process was delayed unnecessarily. The property has beautiful views but need a little maintenance to be appropriate for its high price. "

"The hotel was lovely, clean, well looked after. The staff were superb and extremely helpful and friendly, they made the stay for me. The restaurants were good, not overly priced. The breakfast was ok, plenty of choice but I would prefer fresh juice and served tea/coffee to the table but that's a personal preference. The spa treatment we had was amazing. Overall we loved the hotel and would go again"

"The best location. Great staff. Amazing views. We will be back."

"Despite paying more for our family suite we felt our room was a little bit dated. Overall the property is kept clean but we felt our room was just lacking that special something. Despite mentioning it was a special celebration for us returning to Malta for our 30 year anniversary we received no welcome for this as others have mentioned a different experience. Our room was spacious enough but the bathroom and especially the shower were very average. Beds were comfy enough and as we were in a higher front facing room the views were great even though our balcony had some scaffolding up next to us. Noise levels were ok given we were up higher and facing the busy street below. Breakfast was very average bordering on poor for us and the choice and quality was very basic. Hence we did not want to try the hotel restaurant and ate out elsewhere. Breakfast could be very busy depending on the time you arrived each morning. Staff were quick to clean up plates however. Reception and general staff friendliness was great. I feel the hotel could be much better with some improvements to the rooms and bathrooms and the general breakfast experience but maybe the whole area is fairly similar given it’s a busy tourist area."

"Excellent hotel with 24/7 reception manned by helpful and obliging staff. Breakfast spread excellent- rooms very comfy and soundproof ensuring good night's sleep . Room service carried out well , despite one oversight which was immediately remedied as soon as we reported it . Can't wait to go back next year !!!"

"Breakfast was very good all staff was friendly room was clean and nice spa areas was kept clean "

"Breakfast was good staff great room clean but TV channels crap only news channels on rooms also bit outdated. Surrounding area around hotel absolute nightmare building sites everywhere getting around was horrendous "

"It was my first time in Malta. I had zero expectations and I was blown away. Especially how well kept the hotel was and how friendly and helpful the staff was. Rooms were clean and comfortable. When I checked out I was even offered a to go breakfast box as my flight was at 7am, which I couldn’t resist. Highly recommend this hotel and was worth every penny I payed. Will definitely be back :)"

"Booked a sea view room but was given a room at the very corner of the property with pine tree views and a little partial sea view. Everything else was ok , they have no spoons in the room to mix drinks , the bathtub was blocked and show was not up to standard. They have very nice gym. "